Design and deliver enterprise-grade AI/GenAI solutions on Salesforce or ServiceNow. Lead RAG pipelines, LLM workflows, NLP automation, and vector retrieval integrations. Architect scalable API/microservice integrations, ensure performance, security, and reliability, and define AI governance and guardrails. Collaborate with product, engineering, and customers through discovery, workshops, and demos to operationalize AI for Field and Customer Service workflows.
Solution Architect – AI / GenAI (Salesforce / ServiceNow)
Location: India / US (Remote/Hybrid)
Company: Neuron7.ai
We are looking for a highly skilled Solution Architect with deep expertise in Salesforce or ServiceNow ecosystems, combined with strong experience in AI/GenAI implementations. This role will focus on designing and delivering enterprise-grade solutions leveraging LLMs, RAG architectures, NLP, and AI integrations for Field Service and Customer Service workflows.
Key Responsibilities- Design end-to-end solution architectures integrating AI/GenAI capabilities into Salesforce / ServiceNow platforms
- Lead implementation of RAG pipelines, LLM-based workflows, and NLP-driven automation
- Architect scalable integrations using APIs, middleware, and event-driven systems
- Define and implement AI guardrails, governance, and responsible AI practices
- Work with MCP protocols, tool orchestration, and agent-based systems
- Collaborate with Product, Engineering, and Customer teams to deliver enterprise solutions
- Drive solution design workshops, customer demos, and technical discovery sessions
- Ensure performance, scalability, security, and reliability of deployed solutions
- 8–15+ years of experience in solution architecture / enterprise systems
- Strong hands-on experience with Salesforce (Service Cloud / Field Service) or ServiceNow (ITSM / CSM / FSM)
- Proven experience in AI/GenAI implementations (LLMs, RAG, NLP, semantic search)
- Experience integrating AI solutions with enterprise platforms via APIs and microservices
- Solid understanding of cloud platforms (AWS/Azure/GCP) and distributed systems
- Experience with data pipelines, vector databases, embeddings, and retrieval systems
- Strong communication skills with the ability to work with enterprise stakeholders
At Neuron7.ai, we are guided by integrity, innovation, customer obsession, and continuous learning. We believe AI should create meaningful business outcomes and empower organizations to make smarter decisions at scale.
Diversity & InclusionNeuron7.ai is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all qualified applicants and employees regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.
Similar Jobs
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead and develop a Canada-based Solutions Engineering team to enable mid-market, enterprise, and strategic sales through demos, trial workflows, technical guidance, RFP responses, cross-functional partnership, and value-based selling to drive revenue.
Top Skills:
Ai/MlCloud PlatformsIntegrationsIotSaaS
Cloud • Security • Software • Cybersecurity • Automation
Lead and conduct sensitive workplace investigations, advise leaders on complex team member relations and performance management, partner with Legal and People Business Partners, develop and revise policies, analyze case trends, and support proactive programs to reduce risk and improve team member experience across a global, distributed organization.
Cloud • Security • Software • Cybersecurity • Automation
Full lifecycle recruiter supporting AMER sales roles: sourcing passive and active candidates, partnering with hiring teams, using ATS and sourcing tools, leveraging market data and metrics to improve pipelines and candidate experience during a six-month contract.
Top Skills:
GitGitlabGreenhouseLinkedin Recruiter
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
