Senior Program Manager, People Platforms (Contract)

Job Description:

About the Role:

We are seeking a Senior Program Manager, People Platforms, on a contract basis to drive the launch of askHR, our new employee support experience, and other high-priority People Platform initiatives. You will bring structure and momentum to cross-functional programs that shape how Remitlians get answers, access services, and engage with People teams.

This is a high-autonomy role for someone who thrives in ambiguity and can move quickly from planning to execution. You will partner closely with People, HR Operations, IT, Legal, and vendor partners, reporting to [Hiring Manager Title].

You Will:

• Lead end-to-end program management for the askHR launch, including planning, milestones, risk management, and go-live readiness.
• Coordinate cross-functional stakeholders across People, IT, Legal, and vendors to drive alignment and on-time delivery.
• Define and manage launch plans, including change management, employee communications, and training.
• Establish success metrics and reporting to track adoption, employee experience, and program health.
• Identify process gaps and recommend scalable improvements across People Platform programs.
• Support additional People Platform initiatives as priorities evolve.

You Have:

• 6+ years of program management experience, ideally within HR technology, People Operations, or enterprise platforms.
• Proven experience launching employee-facing tools or services (e.g., HR service delivery, case management, knowledge base, or HRIS platforms such as Workday or ServiceNow).
• Strong change management and stakeholder management skills, including influencing without authority.
• Excellent written and verbal communication skills, with the ability to bring clarity to complex, ambiguous work.
• Experience working with global teams across time zones.
• Familiarity with AI-enabled employee support tools is a plus.

Contract Details: This is a 6-8 week short term contract.

Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.

Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.