Senior Program Manager (Enterprise Data & Intelligence Platforms / Teammate)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

The Senior Program Manager role is essential to delivering critical business impacting and transformational programs. This role will be focused on leading key tracks of work within a major initiative in the Teammate Portfolio of the Enterprise Data and Intelligence Platforms team.

The Senior Program Manager should have a proven track record of delivering world-class products within complex digital environments with concentration in the end-to-end supply chain optimization, AI-driven forecasting and allocation, and data foundation enhancement. This role will orchestrate cross-functional teams (including Data Science, Engineering, Product, and Business stakeholders) to deliver measurable business impact through advanced analytics, workflow transformation, and technology enablement.  Our ideal candidate will bring a broad range of program and agile experiences working within large-scale organizations with specific knowledge working with digital technologies and processes at scale.

Essential Job Responsibilities

• Collaborate closely with product management, engineering, architecture, and external stakeholders to define success criteria and business impact through data-driven insights. Leverage this understanding as work is prioritized to ensure delivery of the highest priority initiatives.

• Drive the design, development, and deployment of AI-powered forecasting, allocation, and fulfillment solutions. Ensure integration of data science models into merchandising and supply chain workflows to optimize inventory flow, minimize excess, and maximize product availability.

• Ensure comprehensive project planning, including detailed budgets, milestones, deliverables, resource allocation, dependencies, and risk mitigation strategies, while remaining flexible to adapt plans based on evolving business needs and real-time data.

• Provide a consistent model and clear expectations for budget management from initial forecasting, to tracking of actuals, and proactively identify and address any deviations from the plan.

• Inspire and lead cross-functional teams through evolving project challenges, including scope, schedule, and cost changes, by fostering clear communication, continuous alignment, and collaborative problem-solving.

• Develop and execute proactive, actionable risk management plans, ensuring early identification of risks and collaborative resolution, driving successful outcomes with minimal disruption.

• Foster a culture of collaboration and partnership across cross-functional teams, business stakeholders, and executives, enabling accelerated development and value delivery. Promote open, honest communication to identify challenges and co-create impactful solutions that drive consumer value.

• Identify and engage key stakeholders to ensure their voice is integrated into program decision-making, fostering alignment across departments and maximizing the impact of each initiative.

• Lead teams through ambiguity and complex challenges with clarity, resilience, and a focus on innovative solutions. Apply principled decision-making frameworks with consistency and rigor to drive success in dynamic environments.

• Develop standard reporting and metrics to provide real time visibility to the project as well as team health. Track, report, and communicate measurable business outcomes resulting from program delivery.

• Leverage agile best practices within Product Management, Engineering, Marketing and Business Development to optimize cross-team and cross-organizational collaboration and communication.

QUALIFICATIONS:

Minimum Required Knowledge, Skills, and Abilities:

• Bachelor’s degree in Computer Science, Data Analytics, or a related field, or equivalent professional experience. Advanced certifications such as PMP, or Agile Certified Practitioner are a plus.

• 8+ years of program management experience preferably in the Data and Analytics space, with a strong preference for experience in large-scale, AI-enabled supply chain or inventory initiatives.  

• Experience with AI/ML model deployment, data foundation building, and workflow transformation in retail or supply chain context.

• Exceptional communication and presentation skills, with demonstrated experience influencing and engaging diverse audiences, from team members to C-level executives, using data-driven storytelling.

• Strong leadership skills; able to successfully influence without authority.

• Experience interfacing with external customers, partners and vendors to lead a project delivery.

• Proficiency in Agile methodologies, including hands-on experience with Scrum, Kanban, or scaled frameworks like SAFe to drive continuous delivery in a dynamic environment.

• Experience with Jira and Aha! a strong preference.

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!