Lead product strategy and roadmap for digital customer experiences (booking, post-booking, check-in). Prioritize features, modernize legacy systems, reduce technical debt, and integrate systems. Coordinate cross-functional teams (engineering, design, data science, ops) to ship scalable solutions, test hypotheses, and measure impact using data and KPIs, including changes to risk management platforms.
A Day in the Life:
As a Senior Product Manager on Hertz’s Value Added Services (VAS) team, you will be responsible for driving improvements in our digital customer experience, ranging from booking (web and app), post-booking and check-in. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, managing technical debt, and integrating various systems to enhance the customer experience.
The starting salary for this role is $150,000, commensurate with experience.
What You’ll Do:
- Define and prioritize product features that will enable the growth and scale of Hertz’s initiatives, which is one of the major priorities of the business
- Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally
- Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions
- Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (partners, investors, candidates, etc.)
- Ensure that we have a consistent customer focus in our research, planning and decision making
- Articulate and systematically test product hypotheses
- Navigate complex decision-making using product data and key performance indicators
- Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools
What We’re Looking For:
- Bachelor’s degree in Computer Science or related field and 5+ years of Product Management experience delivering successful consumer-facing products and complex product initiatives
- Proven track record of driving product strategy, roadmaps, and execution through customer-centric solutions, data-driven decision-making, and close collaboration with engineering and design teams
- Strong cross-functional leadership, communication, and stakeholder management skills, with proficiency in Agile methodologies and tools including JIRA, Confluence, and Figma
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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