Senior Manager, Strategy and Operations (Games)

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

We are seeking a Senior Manager, Strategy and Operations to drive execution across the Mainstream, Narrative, and New Experiences team at Netflix Games. This role will be central to establishing one cohesive operating model across the team. This role requires urgency to deliver a strong, impactful product slate to our members while driving measurable impact for Netflix Games, executing against the strategic vision for the vertical and ensuring alignment across multiple game studios, products, and cross-functional teams.

This role will ensure executional rigor across the Mainstream, Narrative, and New Experiences portfolio while creating space for innovation, creativity, and scalable impact. It reports directly to the VP overseeing the vertical and partners with key stakeholders across Business Development, Talent, Finance and Strategy, and the broader Product organization to deliver on vertical priorities efficiently and effectively.

In the near term, this role will focus on integrating the operating rhythms, processes, and reporting of the three newly combined teams, while delivering a diverse set of priorities across a highly matrixed organization.

• Execute against transformational growth opportunities within the vertical's strategy. Operate as a trusted leader on high-priority projects, identifying and evaluating new business models, emerging technologies, and strategic partnerships to drive the vertical's long-term strategic vision.
• Support the integration of the three newly combined teams by harmonizing processes, cadences, and reporting structures into one cohesive operating model for the vertical.
• Work with cross-functional teams (BD, Product, Talent, Engineering, Marketing, Finance, Strategy) to build business cases, secure buy-in, and operationalize key initiatives.
• Lead the execution of strategic projects, ensuring clear objectives, timelines, and success metrics are defined and met.
• Provide strategic guidance and thought leadership to the executive team, communicating complex insights and recommendations to inform high-level decision-making.
• Partner with the Vertical VP on development of slate and roadmap strategy to ensure the right mix of games, teams, and investments across the team, while establishing robust frameworks and processes that guide projects through critical milestones and quality benchmarks.
• Manage, prioritize, and curate agendas and topics that require timely decision-making and analysis; identify gaps, risks, or misalignments in strategic programs and work with stakeholders to correct course.
• Synthesize delivery data, team inputs, and portfolio signals into the evolving vertical story that informs strategy, communications, and executive decision-making, while implementing tracking and reporting systems that maintain stakeholder transparency.
• Identify opportunities and creatively problem-solve to address business development, resourcing, and product mix challenges by leveraging industry knowledge across first-party (1P), second-party (2P), and third-party (3P) landscapes, proactively proposing solutions from new deals to new roles and supporting deal execution from landing to implementation.
• Drive strategy execution, and operational excellence for the vertical in partnership with the other gaming verticals and matrix teams, developing cohesive portfolio management and systems for continuous progress monitoring and resource optimization.
• Prepare and oversee the creation of presentations, reports, and documentation for internal and external stakeholders, ensuring clarity and precision.
• Step into cross-functional white space where the matrix organization lacks clear ownership and provide clear solves to expedite success.

• Bachelor's degree in Business Administration, Project Management, or a related field.
• 5+ years of experience in strategic operations, project/program management, or production leadership, ideally within game development, entertainment, or technology.
• Demonstrated experience operating in a matrixed organization, supporting a portfolio of products or teams.
• Experience supporting or leading through organizational change (e.g., team integrations, reorgs) is a plus, given the recent formation of this vertical.
• Strong grasp of game development processes and methodologies, with excellent organizational and leadership skills.
• Outstanding communication abilities and a knack for facilitating collaboration in a dynamic, fast-paced environment.
• Proactive problem-solving skills, with keen attention to detail and the ability to manage multiple priorities effectively.

• Proven experience across cloud platforms and 1P/2P/3P partnerships.
• Skilled at navigating complexity and ambiguity, particularly in newly combined or restructured organizations.
• Strong operational execution and prioritization skills.
• Ability to balance urgency with quality in delivery.
• Culturally aligned with Netflix — curious, adaptable, and collaborative.
  

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.