WFH/Remote - Sales Agent - Boston/LA/FL
Hi, We're Centerfield.
Centerfield is a cutting-edge digital marketing and sales technology company headquartered in the heart of Silicon Beach with additional offices in New York, Boston, Florida, and Jamaica. Our growing organization continues to impact the AdTech space by providing end-to-end customer acquisition services and analytics for our high-profile clients, while also successfully tailoring every step of the customer's shopping experience.
How do we do this? Centerfield develops intelligent Big Data driven marketing and sales technology which drives more than two million sales each year for brands such as AT&T, Sprint, ADT, Spectrum, and CenturyLink. Our technology platform, Dugout, combined with our leading consumer guides and 1500 person sales and retention center deliver new customers at scale to top residential services, business services, and telecommunications brands worldwide.
We’re always interested in expanding our team with top talent. Our creative work environment allows for innovative ideas and encourages a collaborative team culture... make sure to check out our perks below!
The Opportunity...
Centerfield is looking for a Remote Call Center Sales Agent to support our company’s business development strategy. The remote Sales Agent will be responsible for acting as a liaison between customers and companies. Our Sales Agents will use a customer-focused, consultative sales process to educate customers on what residential products/services will best fit their needs and respond to inbound phone calls and sales inquiries in a timely, efficient, and professional manner. Our agents maintain expert-level knowledge on the features and business applications of the company's product line. Our Call Center Sales Agent team member plays a critical role in company revenue through customer engagement.
How You'll Contribute...
- Selling services to meet and exceed weekly and monthly performance goals
- Engage in critical thinking to quickly evaluate and understand consumer needs in order to leverage service knowledge and resources so you can provide the appropriate solutions
- Handle administrative portion of the sale and qualify customers based on their needs
- Consistently meet key performance department benchmarks for service quality, attendance, and phone productivity
- Maintain world-class customer service to new and existing customers
- Attend scheduled trainings as needed to support business needs
- Other job duties as necessary
What We're Looking For...
- 1+ years of previous call center or telesales experience
- Excellent written and verbal communication skills
- Customer centric attitude
- Winning spirit and the ability to overcome rejection while remaining positive
- Comfortable working in a fast-paced environment
- Desire to meet and exceed measurable performance goals
- Highly self-driven sense of motivation
- Strong time management and organizational skills
- Tech savvy (basic computer skills)
Requirements...
- Access to a quiet working environment
- Laptop, desktop
- Fast and reliable WIFI/Internet Service
Life at Centerfield...
- 1099 Contract - Competitive Hourly Pay + Commission
- Flexible hours
- Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
- Career growth – we enjoy promoting from within!
To learn more, visit us Here.
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.