PENNYMAC
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Job Overview
Responsibilities include cultivating new and assisting existing PennyMac wholesale mortgage clients. Build and maintain relationships with Mortgage Brokers, Community Banks and Credit Unions for PennyMac Broker Direct Channel ensuring client success. Develop long-term relationships with prospects and clients to arrange in person appointments for Market Sales Managers in addition to addressing inbound leads and inquiries. Serve as subject matter experts, answering all account questions regarding pricing, loan information, PennyMac products, and broker channel technology to ensure a positive customer experience for clients.
Job Description

• Develop prospective accounts and manage all business opportunities
• Mentor Account Executives with the purpose of improving conversion rates, overall sales and compliance effectiveness
• Provide input on business plans to help meet production goals
• Assist with escalation issues
• Operate as a key point of contact for Brokers, Community Banks and Credit Unions
• Meet loan production goals through proactive and responsive telephone presentations and pipeline management activities
• Source new brokers on an ongoing basis through PennyMac sales and contact pipeline
• Counsel new and existing clients on mortgage loan solutions
• Facilitate instruction of online broker applications
• Build and maintain strong relationships with premier mortgage brokers
• Facilitate broker submissions of loan packages
• Manage pipeline and meet or exceed production goals
• Monitor ongoing performance of brokers
• Able to devise and implement business plans to meet production goals
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization's desired culture and values

Qualifications

• Wholesale mortgage lending experience, developing supporting and maintaining mortgage brokers, banks and/or credit unions
• Wholesale Account Executive experience
• Demonstrated competency in meeting customer service standards
• Ability to work in a dynamic and fast paced environment
• Ability to work both independently and as a team player
• Passion, great communication skills, self-motivation, positive attitude and competitive spirit
• Strong oral and written communication skills
• Strong presentation and sales skills with the ability to apply them via telephone
• Strong organizational skills
• Ability to multi task
• PC proficiency, with knowledge of MS Office tools, loan origination software and loan servicing software

Years of Experience
3Education
Bachelor's DegreeWage & Benefit
The Job Pay Range for this role considers the wide range of factors in making compensation decisions, including but not limited to skill set; experience and training; licensure and certification; geographic location; and other business and organizational needs. Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Benefits That Bring It Home - Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.

• Medical, Dental, and Vision - Pennymac works hard to keep premiums affordable to keep costs low for our employees.
• Whether it's vacation, holidays, illness, or growing your family, Pennymac provides time off programs for when life happens.
• We know your health is important. Pennymac offers wellness programs and has in-house gyms in many of our locations.
• Our dedicated internal Career Desk promotes growth within the organization, and our Tuition Reimbursement Program helps you to achieve your goals.
• We support your long-term financial wellness with a competitive 401k match and retirement benefits.

To learn more about the benefits that bring it home: Visit us at https://www.pennymac.com/careers/why-pennymac#benefits.
Salary
$36,000 - $36,000