BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.

Solutions Architect at BlackLine (Remote)

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Job Summary

  • The Solution Architect (SA) will support sales and service efforts working closely with product and marketing to close deals.
  • The SA will be expected to maintain a path towards developing expertise in the BlackLine product, finance operating models, industry standards, regulations, emerging trends, competitor capabilities/limitations, and finance transformation.
  • The SA will assist prospects and customers in designing the scope of work, level of effort, and solution design for all products and solutions during the pre-sale cycle.
  • The SA will understand prospects business needs, and design a solution to meet those needs, as well as map the needs to capabilities of our solutions.
  • The SA will align with other BlackLine personnel to ensure proper knowledge transfer and project completion.

 

Roles and Responsibility (list in order of importance)


  • Implementation estimates: The Solutions Architect (SA) will be proficient in developing the level of effort estimates for implementation services.
  • Implementation approach: The SA will be proficient in developing and communicating the BlackLine implementation approach and processes to customers and partners.
  • Service plan: The SA will be proficient in developing and communicating a service plan to customers and partners.
  • Sales enablement: The SA will be proficient in the sales processes and applications (such as Salesforce, CPQ, Kapost, and DocuSign) to the extent that they can assist, supplement, and train the Sales team in completing the SA related tasks required to bring a deal to signature.
  • Statement of Work (SOW) process: The SA will be proficient in the ability to design, customize, revise and tailor SOWs to describe proposed services as well as the management of project scope redlines.
  • Value driver identification: The SA will collaborate with customers to identify relevant value drivers specific to a customer's unique circumstances and provide value-oriented language and coaching to customer champions.
  • Road Mapping: The SA will collaborate with customers to identify their priorities and plan their implementation roadmap.
  • Solution Architecture: The SA will collaborate in explaining the interoperability of products within a solution and in tailoring an approach.
  • Pre-sales activities: The SA will collaborate in the discussions around customer current processes and pain points and document discovery as well as actively participate in product demonstrations.
  • Technical: The SA will collaborate in describing and answering questions related to integration options (such as connectors, API and SFTP) as well as high-level infrastructure and InfoSec.
  • Value Assessment: The SA will have knowledge on how to work with the Sales team and customer champion to prepare a business value assessment including ROI analysis and proposed project plans.
  • Pricing strategy: The SA will have knowledge of the design and presentation of pricing strategies to customers and partners

 

Required Qualifications

Years of Experience in Related Field:

  • Consulting Services, Client Services, and/or Professional Services – at least 4 years
  • Knowledge of BlackLine similar SaaS Solutions/Environments (if no BlackLine experience) – 2 years
  • Demonstrated or proven experience documenting business requirements
  • Skill – Communication through all levels including external partners
  • Skill – Problem solving
  • Skill – Client Relationship Management
  • Ability to manage multiple and competing priorities


Education:

  • Bachelor's Degree

Technical/Specialized Knowledge, Skills, and Abilities:

  • Strong verbal and written communication and presentation skills and are equally adept in communicating upwards and downward and the ability to work across groups and geographies is required
  • Ability to take a resourceful, results-oriented and highly energetic approach is required
  • Ability to effectively work with tight schedules and fast paced environment with minimal supervision is required
  • Passion for customer success, empowering others and delivering value to customers is required
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Project) is required
  • Broad knowledge of professional services (PS) and the processes, challenges and business context associated with PS, based on experience in a variety of roles and functions is preferred
  • Strong leadership, people development and influencing skills and the ability to build and lead is preferred
  • History of operational excellence, exceptional analytical skills and execution abilities is preferred
  • Experience driving large and complex initiatives from framing the problem, conducting research and analysis to building business and operational plans through to driving execution to success is preferred
  • Knowledge of business forecasting and performance management processes and approaches is preferred
  • Ability to work autonomously and be comfortable to changing environment is required
  • Ability to problem solve and engage in conflict resolution is preferred

 

Other:

  • Ability to travel: Up to 15%
  • Location: Remote – work from home

 

Preferred Qualifications

  • Accounting Degree or CPA
  • Accounting Industry – 2 years
  • Knowledge of experience with BlackLine Products – 2 years
  • Demonstrated or proven experience managing projects
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Where we are

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • NiFiFrameworks
    • HiveFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • WrikeCRM
    • GainsightCRM
    • MarketoLead Gen
    • LushaLead Gen
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What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Company Equity
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees free on-site garage parking.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

An Insider's view of BlackLine

How would you describe the company’s work-life balance?

One of the best advantages of working at BlackLine is a great company's work-life balance that offers flexibility and supports employee’s needs. The company offers a flexible work environment by letting employees choose from working in the office, working from home or a hybrid schedule.

Nataly

Manager, Integration Engineering

How does the company support your career growth?

I’ve been encouraged to pursue opportunities to improve our product and our business overall; received both internal and external leadership professional development training and coaching; and was supported when I needed to learn new things. I feel I can openly discuss my interests and areas where I can contribute to the betterment of BlackLine.

Kirsten

Sr. Director, Product Management

What's the biggest problem your team is solving?

I work on the Finance Automation team. The vision of this solution is to provide a single place where customers can manage their end to end accounting processes. We are using the latest technology stack and will be hosted on cloud. We focus heavily on customer experience. It is an excellent opportunity to learn and contribute to a great solution.

Sonu

Staff Software Engineer

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