Whip Media is transforming the global content licensing ecosystem with a market leading enterprise software platform that centrally connects data, processes and teams throughout the digital distribution journey. Powered by predictive insights and proprietary data, we enable the world’s top entertainment organizations to efficiently distribute, control and monetize their TV and movie content to drive revenue and direct-to-consumer growth.

Whip Media Group is looking to hire on a Solutions Architect to join the Client Service team. As an architect focused on WMG's CVM product - you will engage with our well known list of media and entertainment clients to understand their business drivers, assess their portfolios and needs and then design reliable solutions.

We're looking for someone who will eventually develop a comprehensive understanding of product capabilities to support successful customer delivery and translate complex findings into digestible and comprehensive written reports and requirements. Ideally you've got a background working in global markets and experience with business process analysis and engineering. You're a self starter with strong interpersonal, collaboration, and problem-solving skills.

What Will You Do?

• Participate in Solutions Architecture function as part of the Client Services Delivery function
• Drive activities related to defining the product solutions and delivery components for Customer implementations, including rollout of our CVM product, data interfaces considerations and business process design.
• Interface closely with Project Management and engineering leads to define a clear set of requirements and priorities that align to the product capabilities, while also ensuring customer success and value.
• Examine functional specifications and translate them into specification guidelines that shape customer delivery, as well as find ways to align projects with enterprise-level systems.
• Leverage existing knowledge of industry best practices to quickly comprehend and breakdown solutioning processes.
• Monitoring customer feedback channels and share requests and issues with the delivery and engineering teams.
• Collaborate with owners, both internal to Mediamorph and external customers, to aggregate and track issues/pain points and develop solutions
• Participate in meetings for project stakeholders to determine priorities, discuss business needs, and identify and escalate issues

What Do You Need?

• 5+ years of demonstrated professional work experience, including top-tier consultant, SaaS provider or equivalent role
• Excellent knowledge of Microsoft Excel, PowerPoint, and Visio, Confluence
• Exceptional analytical skills
• Strong written and oral communication skills, including the development of project documentation
• Ability to write and present effective project materials, including process flow diagrams, presentations, status reports, and test plans
• Ability to effectively identify and resolve conflicts and issues
• Ability to work effectively with all levels of staff and clients
• Media & Entertainment industry experience strongly preferred
• Balanced of technical and business expertise
• Experience with enterprise architecture driving strategic direction with customers
• Experience with driving a disciplined approach to solutions delivery
• Ability to work efficiently in a fast paced, hyper-growth environment
• Excellent communication skills with experience working across multiple functional areas