Senior Manager, Strategic Accounts

| Greater LA Area

Senior Manager, Strategic Accounts

Miro is seeking a Senior Manager, Strategic Accounts to lead our Account Managers to success. The right candidate is someone who is not only a strong leader, but also someone who lives and breathes Product Led Growth model and can help our strategic enterprise clients to grow their usage of Miro. You will lead, coach, and support our Account Managers in building up strategic accounts in Miro-style.

You’ll work cross-functionally with our Success, Product, Growth, and Marketing teams to play a critical role in building and scaling Miro’s revenue engine with a customer-centric approach.

What you’ll do

  • Lead, manage, coach and grow a team of Account Managers to meet and exceed their customer acquisition target through effective sales processes
  • Work with Sales Leadership and Sales Operations to build, improve and implement the expansion sales process, playbooks, systems, and tools to align the team with the company strategies and objectives
  • Support AMs with development and execution of individual Account Strategies
  • Collaborate cross-functionally with Success, Product, Marketing and Operations to drive continuous improvement throughout the team
  • Deliver regular forecasts by illustrating a deep knowledge of the pipeline and suggestions on how to accelerate growth
  • Effectively communicate and explain company strategies to the team while providing a voice for the expansion sales team to company leadership
  • Develop predictable and transparent rolling quarterly revenue forecasting reporting

What you’ll need

  • Bachelor’s Degree or equivalent work experience
  • 5-7+ years' SaaS sales experience with 2+ years in a management role and 2+ years of sales experience in Product Led companies
  • Proven results in beating revenue targets in a fast growing, startup environment.
  • Proficiency with Salesforce and other sales tools
  • Lead with empathy while leveraging data to build a scalable, repeatable business
  • Gather insights from customers, colleagues and other players in the market to inform the sales strategy
  • Foster an environment of continuous learning and improvement
  • Effective collaboration with remote teams
  • Ability to build and operationalize processes to scale

What’s in it for you

  • Excellent health benefits that include medical, dental and vision.
  • Flexible time off.
  • 401k matching.
  • Snack and drinks provided and free lunches provided.
  • Brand new office coming soon (LA).
  • Team outings and collaboration.

About Miro

Miro is a leading visual collaboration platform for cross-functional teams in organizations of all sizes. Over 2 million managers, designers, agile coaches, marketers, and other professionals collaborate, visualize and collect ideas and share their work using our product. We have more than 8000 paying customers from world's most successful and innovative companies, including teams inside Netflix, Twitter, Skyscanner, Qlik, Upwork, Expedia, Spotify, eBay, Cisco, Sapient, Geometry, Unbounce, Autodesk, PwC, Deloitte and others.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM


Miro is situated in the trendy area of the Arts District filled with plenty of places to eat and explore.

An Insider's view of Miro

How do you collaborate with other teams in the company?

The main way we communicate is through Slack and, of course, Miro. We use our own tool extensively from product design to collaborating around account strategies. GSuite is also utilized.


User Education Manager

How has your career grown since starting at the company?

My career has grown exponentially after joining Miro. I’ve had the opportunity to travel overseas to meet, learn and work side by side with some of the most passionate people in the tech industry. Their focus on passion, commitment, desire to learn and get better have created an inner motivation to bring my A+ game day in and day out.


Lead, Sales Operations

What projects are you most excited about?

I'm excited about building a large community of Mario users and potential users where we can exchange ideas, learn from each others successes and failures and transform our world one infinite canvas at a time.


Community Marketing Manager

What are Miro Perks + Benefits

Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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