At GoGuardian, we’re helping share the future of digital learning by providing educators, students, and schools with tools to create engaging and equitable learning environments. Together, we build innovative solutions to empower students, deliver insights, and encourage experimentation. With employees around the globe, we’re committed to building a culture of inclusivity, curiosity, and courage. GoGuardian’s growth is fast and ever-evolving, and our teams are growing along with it — always ready to experiment and learn. 

While this job posting uses "El Segundo, CA" as the location, please note this role is currently being recruited for remote work or reporting to headquarters if within commuting distance.

Do you have an alphabetized spice rack or record collection? Did you use a spreadsheet to plan your last house party? Are the apps on your phone impeccably organized? Read on!

Reporting to the Manager of Sales Operations, the Sales Operations Specialist role is focused on processing Sales Ops requests and orders according to strict SLAs while maintaining a high level of standardization and accuracy. The Sales Operations Specialist is relentlessly detail-oriented and organized; they quickly identify and correct inconsistencies across multiple apps without breaking stride.

What You'll Do

• Assist with time-sensitive order processing tasks
• Assist with time-sensitive Sales support tasks
• Assist with SFDC help tickets
• Additional data clean up projects
• Daily communication with RevOps team members
• Order processing standards are upheld
• Orders and Sales Ops Requests are processed within set time frame
• Data and documentation standards are maintained
• Task hand-offs to Customer Success are prompt and clear

Who You Are

• Detail-oriented, thorough, regimented and able to self-organize
• Driven to create order out of disorder
• Tech Savvy - you’ll need to be able to pick up the tools we use to operate and keep track of data
• Self-motivated and able to work independently
• Energized by tight deadlines
• Computer proficient
• Spreadsheet and Google Suite proficient
• Clear written and verbal communication skills
• Strong analytical skills
• Computer proficiency
• Salesforce.com experience a plus

What We Offer

• A varied and challenging role in a multinational and highly innovative company
• A robust benefits package including health insurance, 401(k) retirement savings plan with company match, employee stock option plan, paid parental leave, 13 paid company holidays, and much more
• Development and further training opportunities for shaping and realizing your career goals
• Exceptional colleagues with a passion for EdTech

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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