Sales Operations Manager at BlackLine

| Remote
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Responsibilities:
  • Manage and maintain sales data in SalesForce.com and other software programs.
  • Provides modeling and organizing statistical studies for the Sales Department.
  • Drive Territory Planning activities for assigned sales teams.
  • Recognize, develop, and implement process improvements within the Sales organization.
  • Develop and maintain daily, weekly, monthly and quarterly reports and Key Performance Indicators.
  • Manage and maintain sales process adherence with Sales Representatives.
  • Partner with Sales Leaders to create and maintain sales forecasting models and data.
  • Assist the Sales Leaders with Pipeline and Opportunity inspection.
  • Prepare Quarterly Business Review presentations.
  • Create and maintain Sales Department policies, procedures, training manuals, and sales-related resource material.
  • Assist with the on-boarding and training process of new Sales Representatives.
  • Manage client cancellations in accordance with company policy.
  • Establish and maintain on-going and effective communication with field sales representatives and management.
  • Manage sensitive materials and data while maintaining confidentiality.
  • Other projects and duties as assigned.
Qualifications:
  • 5+ years of experience supporting sales environments.
  • In depth knowledge of Sales Compensation practices.
  • Proficient with SalesForce.com.
  • Proficient with Microsoft Office Suite (Access, Word, Excel, PowerPoint, and Project).
  • Ability to understand the strategic direction and goals of the Sales Department and support appropriate processes to facilitate achievement of business objectives.
  • Must have well developed capabilities at problem solving and crafting efficient processes.
  • Results and success oriented, conveying a sense of urgency and driving issues to closure.
  • Ability to Initiate and build relationships with people in an open, friendly, and accepting manner.
  • Client Oriented Focus – Work to anticipate internal and external client needs and has an overriding commitment to client satisfaction.
  • Must be innovative and resourceful and optimize use of available resources. Able to develop new approaches for situations in which standard approaches do not apply.
  • Must be adaptable and be able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
  • Bachelor's degree with 2+ years of experience in Accounting, Business Administration or Sales Operations.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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