Who we are looking for

Promenade (formerly known only as BloomNation), is searching for a Sales Operations Manager to help support our sales, marketing, and customer on-boarding teams as we manage incredible growth and new vertical expansion. The Sales Operations Manager is a highly technical role and will be responsible for assisting sales leadership in driving operational excellence for our sales org by providing insights, improving processes, training our teams, assessing compensation models, and streamlining data collection and reporting across several departments. Reporting to the Vice President, the SOM will also assist with the day to day administration of Salesforce and operational tasks, as well as own the responsibility of identifying key tech stack changes and implementing new solutions. This role will guide our strategy with the intent of consistently increasing sales efficiency and effectiveness. This role is a high value-add business partner to the sales and marketing departments, enabling revenue growth and increasing sales productivity by providing effective methodologies, building efficient processes, delivering valuable insights, and managing various sales tools. Please note, this role is not remote and will only be considered remote during the COVID office restrictions in LA County and Santa Monica.

Specifically, you will…

• Recognizing, developing, and implementing process improvements within the sales organization
• Assist with the training and on-boarding of new sales, marketing, and implementation team members
• Developing and maintaining daily, weekly, monthly and quarterly reports for all KPIs
• Managing, improving, and maintaining sales processes and compensation models across the org
• Partnering with Sales Leaders to create and maintain sales forecasting models and data
• Providing models, reporting, and case-studies for sales leadership
• Managing and maintaining sales data in Salesforce (CRM) and other software programs
• Creating and maintaining Sales Department policies, procedures, training manuals, and sales-related resource material Building and managing lead attribution systems for the marketing department
• Provide strategic direction for, and evaluating BN's tech stack, implementing changes as needed
• Work with leadership to build processes and reporting for new verticals and growth initiatives
• Building a team to include sales engineers, Salesforce admin, marketing operations, etc.

What’s in it for you...

• Equity/Stock options in a profitable and rapidly growing company
• Great Medical/Dental/Vision coverage
• Transportation coverage in the form of parking, rideshare, or metro credit
• Fully stocked snack bar & weekly catered lunches
• The company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.)
• Ability to mold your career and make an immediate impact
• Flowers, flowers, and more flowers!
• Work in a fast-paced, fun environment with an eclectic group of people from all over the world

You will excel if you have...

Note: This is a technical role, focused on data, reporting and team enablement - not a sales or sales leadership role 

• 2-3+ years of experience in a Sales Operations or Sales Strategy role
• High Proficiency with Salesforce Sales Cloud, Salesforce Service Cloud, SalesLoft (or similar), etc
• High Proficiency with Google Suite and Microsoft Office Experience leading training and development meetings
• Clear understanding of building and implementing integrated tech stack tools and data management systems
• Well-developed capabilities in problem-solving and crafting efficient processes
• A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure
• An ability to initiate and build relationships with people in an open, friendly, and accepting manner
• An innate drive to innovate and optimize the use of available resources comfort with autonomy as well as adapting and adjusting to multiple demands, shifting priorities, and rapid change

More about us - Promenade

Promenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation’s premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - Floral (BloomNation), Food (Dig-in), Beverage (Swigg), and Breweries (Bevv). The company is based in Santa Monica, CA

Additional highlights…

Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch” Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica

Why join Promenade?

If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems