At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. 

That’s where you come in.  We’re seeking a “player – coach” SDR to oversee the day to day operations of a team of Outbound SDRs. The ideal candidate will not only manage their own outbound prospecting territory but also help recruit, train, motivate, and evaluate the other SDRs and ensure high output outbound outreach, creating MQL creation, outbound activity, and other KPIs. 

Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines. 

Who We Are

Convoso is a provider of omnichannel contact center software which dramatically increases customers' contact and lead conversion rates. We back the power of our advanced dialer with the human touch of a dedicated product expert. This invaluable combination delivers higher conversions with less outreach.

What You Will Do:

• Manage a team of SDRs
• Monitor SDRs’ daily work flow, activities 
• Build campaigns, cadences, coach, and manage pipeline 
• Ensure representatives are fully informed of all new product information  
• Make and/or recommend process improvements as needed
• Help recruit and coach team members
• Motivate the team through effective management of incentive programs
• Develop daily, weekly, spiff goals for team and drive accountability

Who You Are

• 3+ years’ experience as SDR or BDR
• Strong prospecting skills
• Strong understanding of outbound pipeline generation processes
• Enthusiastic and vibrant attitude
• Excellent verbal, written, and communication skills
• Outstanding interpersonal, organization and, follow-up skills
• Proficiency with Salesforce, Salesloft, Chorus, or other related enablement technologies
• Bachelor’s Degree or relevant work experience

Work Perks Worth the Hype

• Competitive compensation package 
• Medical, dental, and vision insurance 
• 401 (k) employer match program 
• Gym membership reimbursement 
• A team of highly experienced colleagues 
• Casual office environment
• Fully stocked kitchen (vegetarian-friendly) 
• Catered family lunches together (Every Friday)
• Monthly Massages
• Your birthday off