Platform Manager

| Greater LA Area

ServiceTitan’s Platform Manager is an integral, highly-visible role to ensure the success of the Platform team at ServiceTitan. S/he will help explore, validate, and launch new initiatives for the company. This individual has a well-rounded background, drawing key elements from roles such as Strategy, Product, and Business Development. The ideal candidate has strong core skills in project management, financial modeling, communications (both written and verbal), and can lead executive level discussions with potential partners. We are looking for a candidate who is highly motivated to drive new business lines for ServiceTitan from beginning to end. Additionally, s/he is an effective partner to our customers and works in strong collaboration with our Product, Product Marketing, and Customer Success teams

What you’ll do

  • Identify, evaluate, and launch new partnerships or initiatives that generate new business opportunities or complement existing ServiceTitan offerings
  • Lead the partnership and deal process from partner assessment, relationship building, to post-deal program management
  • Provide quantitative and qualitative analyses through business cases, financial models, and related deliverables. Size revenue opportunities and growth potential for all initiatives, while prioritizing partner activities accordingly
  • Develop project plans and schedules from inception to completion. Regularly communicate project updates and status of key milestones to internal stakeholders
  • Research and maintain business landscape knowledge of key partners and trends
  • Collaborate with Product, Product Marketing, and Customer Success to drive adoption, optimize processes, and build new features over time.

What you’ll need

  • Minimum 3-6 years total work experience in management consulting, business operations, or similar experience, preferably in a SaaS environment
  • Strong understanding of technology and how various solutions interact (e.g. APIs)
  • Extensive experience conducting quantitative and qualitative financial analysis (high proficiency with Excel)
  • Comfort with ambiguity and a dynamic working environment; Know how to balance getting the details right while still moving fast
  • Demonstrated excellence in cross-functional communication, with ability to simplify and explain complex problems to stakeholders of all levels across multiple functions

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Inc 5000 - Best Workplaces 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies to Work 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017
Inc. 5000 – America’s Fastest Growing Companies 2017
Forbes - Next Billion-Dollar Startup List 2017

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.
801 N Brand Blvd #700, Glendale, CA 91203

Insider's spotlight

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Learning & Development Specialist

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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