Build the Next Disruptive Startup in B2B Logistics

BCG Digital Ventures is an ever-growing global team of entrepreneurs, designers, engineers, venture architects, product experts and investors. We invent, build and invest in startups with the world’s most influential companies. The business ventures we create build strategic advantages for some of the most important global companies and help them own the next horizon of innovation.

We are getting ready to launch and scale a logistics marketplace startup that could transform the experience around outsourced fulfillment. The vision is a technology platform that connects merchants seeking warehousing and fulfillment with 3PLs and warehouse operators whose capabilities match their needs. For merchants, we enable easy access to a turnkey nationwide fulfillment network of independent warehouses via a single portal that embeds inventory and order management. For 3PLs, we enable one-stop demand acquisition and no-integration customer onboarding via an intuitive, end-to-end, cloud-based warehouse management system. Standardized and simplified terms, operating procedures, and pricing replace long negotiations, complex set up processes, and lengthy contract commitments, enabling both merchants and 3PLs to quickly set up and flexibly scale on the platform. Ultimately, we help merchants deliver goods to their customers faster, and help 3PLs grow their customer base and monetize excess capacity.

Financially backed and operationally supported by one of world’s most recognized logistics companies and BCGDV, this startup is well positioned to disrupt the $275B US warehousing industry, infusing cutting edge technology into an industry primed for innovation.

We are looking for an exceptional Head of Warehouse and Operations to join the executive leadership team and drive partnership strategy and growth to disrupt the logistics space

Lead Strategy

- Create network growth strategy: choosing geographic locations to build warehouse supply, determining ideal concentration of warehouses per region, balancing capacity availability with capacity utilization for warehouse partners

- Develop end-to-end partnership development strategies, targeting warehouse operators

Build Great Talent & Teams

- Attract, retain & develop world-class talent for business-development and operations team

· Cultivate a high-performing, agile, one-team culture

Execute with Excellence

- Ensure day to day operations run smoothly at scale, go above and beyond to resolve immediate operational issues, and continuously identify future opportunities for improvement

- Define, set & monitor operational KPIs for warehousing management process

- Develop and continuously manage deep relationships with partners

Win in the Marketplace

· Maintain deep understanding of warehousing market landscape (e.g. geographic concentration, warehousing capacity and market demand, etc.) and competitive offerings

· Create and implement attractive value propositions to continuously grow the network of warehouse operators on the platform

Disrupt & Innovate

· Represent the voice of the warehouse and bring insights from partner engagement and operational analytics to help shape product direction and roadmap

· Work closely with Head of Product to ensure product strategy enables operational improvement

· Drive innovative network growth strategies & product discoverability

Mobilize Stakeholders

· Communicate business development strategy and evolution to employees and corporate stakeholders

· Turn the partner network into advocates for our product

Desired Expertise and Experience

· 5+ years of experience (within last 7 years) in logistics industry

· Understand a wide array of “best-in-class” warehouse and supply chain operational processes across key industries (e.g., industrial, automotive, and electronic goods)

· Experience in running operations of multiple warehouses and optimization of warehouse inventory loading and capacity

· Knowledge of holistic supply chain landscape beyond warehousing, including freight and small package shipment

· Speak the language of 3PL providers, e.g. history of engaging with 3PLs, warehouse operators or merchants to implement fulfillment solution improvements; or experience in negotiating and procuring services from 3PLs

· Familiarity with various warehouse management, inventory management and ERP systems from a client perspective (e.g. WISE, Softeon, Synapse, JDA, Manhattan, NetSuite, Fishbowl, HighJump, 3PL Central, etc.)

· Preferably (not required) have existing relationships with warehouse operators or access to the warehousing industry networks

· Proven track record of driving rapid growth through partnership development

· Experience in managing a team and setting clear team deliverables and operational targets