BlackLine automates and controls financial close processes for midsize and large organizations.
Woodland Hills, CA

GTM Operations Manager-AMO at BlackLine

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Job Summary

The GTM Operations team is responsible for helping to define the strategy and operations for a best-in-class sales team. You will partner directly with the Global Account Management sales team to execute and drive efficiency across key processes. You will think strategically, but also follow through in execution and operations. This position will assist with renewal, add-on business and cancellations process in support of the Global Account Management sales team.



Roles and Responsibility (list in order of importance)

  • Be an active participant in renewal and strategy meetings between GTM Operations and Sales Representatives.
  • Recognize, develop, and implement process improvements.
  • Provide modeling, research, and analytics to assist Sales Representatives with client negotiations.
  • Document business requirements for enhancements to existing systems and new applications; prioritize and communicate business needs to GTM Operations management.
  • Establish and maintain on-going and effective communication with Sales Representatives and Management.
  • Ensure sales process adherence is always maintained.
  • Responsible for subscription renewal, amendment, and cancellation processes.
  • Assist Sales Representatives with creation of renewal, amendment, and add-on business quoting.
  • Manage and maintain sales data in and other software programs.
  • Assist with the on-boarding and training of operational processes for new Sales Representatives.
  • Work with the Sales Tools team to maintain and enhance reporting from
  • Become a subject matter expert in software tools such as but not limited to, Gainsight, Zuora and other SaaS based tools.
  • Help ensure team provides world class internal support to the AMO Sales Representatives through timely communication of changes and supporting field enablement.
  • Other projects and duties as assigned.



Required Qualifications

Years of Experience in Related Field: 3+

Education: BA/BS

Technical/Specialized Knowledge, Skills, and Abilities:

  • Advanced Excel skills
  • Competent in reporting and dashboards
  • Proven track record of learning advanced analytical software
  • Understanding of billing and ERP software and processes
  • Good background in report preparation and analysis

Preferred Qualifications

  • Proficient with and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to understand the strategic direction and goals of the GTM Sales Department and support appropriate processes to facilitate achievement of business objectives.
  • Must be innovative and resourceful and optimize use of available resources. Able to develop new approaches for situations in which standard approaches do not apply.
  • Ability to initiate and build relationships with people in an open, friendly, and accepting manner.
  • Strong team player, results oriented, metrics driven and capable of working in a fast paced, changing environment.
  • Highly motivated individual with demonstrated initiative, independence, and adaptability.
  • Bachelor’s degree with 3+ years of experience in Accounting, Business Administration or Sales Operations.



Working Conditions

Work is primarily sedentary in nature; no special demands are required.


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Where we are

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google CloudFrameworks
    • NiFiFrameworks
    • HiveFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • DriftCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • WrikeCRM
    • GainsightCRM
    • MarketoLead Gen
    • LushaLead Gen

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Company Equity
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees free on-site garage parking.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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