Director of Business Development

| Greater LA Area
About the Team:
At ChowNow, our mission is to help local restaurants grow their business by improving relationships with their customers.
We are passionate about serving the needs of over 10,000 restaurants to help them compete in an increasingly technical world. Our team works on products focused on restaurant clients and their diners, who transact over $1M daily on the ChowNow platform.
We believe positive relationships make our team able to do more with less. You will collaborate, learn, teach, and experiment with new approaches to getting big things done together.
Our team is located in the Playa Vista neighborhood and tech hub of Los Angeles — just a few minutes from both the beach and the freeways. We believe in equal opportunity for all, and you should, too. We’ve been named a Best Place to Work, have been certified as a Great Place to Work, and have a whole bunch of happy employees on Glassdoor.
About the Position:
As our Director of Business Development, you will own the strategy and execution for key partnerships and drive the vision for new revenue opportunities for ChowNow.
This role is based in Los Angeles and reports to CEO. Travel to client locations in support of the sales process as necessary (25% - 40% travel).

Specifically you will:

  • Identify, structure, negotiate, and execute strategic partnerships with a wide array of partners across industry verticals
  • Be involved with setting strategy and vision for new areas of opportunity
  • Work closely with marketing, product, engineering, operations, and business teams to identify impactful opportunities and drive partnerships to execution
  • Develop and manage new channels of revenue
  • Inherit and cultivate existing partnerships including Google, Apple, Facebook, Yelp, GoDaddy, Squarespace and others

Within 1 Month, You’ll..

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
  • Work directly with the CEO to design the Partner strategy and define priorities
  • Analyze partner and industry metrics to identify trends and issues, and develop recommendations to help optimize results

Within 3 Months, You’ll..

  • Set-up and manage dashboards and KPIs to track the performance of partnerships and other initiatives
  • Provide ongoing review and analysis of existing partnerships to uphold and strengthen relationships as well as evaluate performance against KPIs and strategic fit

Within 6 Months, You’ll..

  • Have identified, negotiated, and executed your first strategic partnership
  • Exceed partner targets each quarter
  • Maintain consistent communications with existing partners to ensure partnership satisfaction

You Should Apply If:

  • You have 5+ years of relevant business development at a SaaS company
  • You have extensive experience in reviewing and confidently negotiating deals
  • You have the ability to formulate a partnership vision, strategy, and execution plan
  • You have a track record of meeting and exceeding measurable objectives
  • You have outstanding leadership and communication skills that enable the building of relationships with people across all levels and organizations, internally and externally
  • You have the proven ability to think and act both strategically and tactically

About Our Benefits:

  • Competitive salary
  • Ongoing training and growth opportunities
  • A "best place to work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans
  • Open Vacation Policy; paid holidays; we expect you to work hard, but still enjoy your personal life
  • Six weeks of fully paid primary parental leave and two weeks secondary leave
  • Employer contributing student loan assistance program
  • Commuter benefits (including Uber Pool)
  • Employee Stock Incentive Plan
  • Quarterly Industry Speakers Series
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
  • Enough freedom to spread your wings while still holding you accountable
  • Fully stocked kitchen and cold brew on tap
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • JestLibraries
    • EnzymeLibraries
    • Ember.jsFrameworks
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

The ChowNow HQ is in the heart of LA's tech scene. Playa Vista is near the beach, the freeways, the airport, & the tech industry action.

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.

Andrew

Talent Sourcer

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.

Stephanie

Director of Client Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Lead Customer Support Representative

What are ChowNow Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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