Account Manager
FabFitFun is growing our Account Management team! We are seeking multiple energetic and detail-oriented Account Managers to join our rapidly growing Merchandising team at our HQ in West Hollywood. This self-starter will be a champion of world-class client service and deliver quality experience at every contact point for our brands and vendors.
What You'll Do:
- Operate as the lead point of contact for clients and vendors from sales order to delivery
- Foster relationships to ensure account growth, client satisfaction, and retention
- Manage a growing account list of 60-80 accounts in verticals, such as beauty, fitness, home, and tech
- Negotiate and create vendor agreements and other contracts for brand partners and sponsors
- Work cross-functionally with Marketing, Finance & Legal, Operations teams to meet goals and deadlines
- Work with in-box partners on campaign wrap reports and case studies
- Setup invoices and POs for brand partners; work with finance and accounting teams to ensure payment
- Perform administrative tasks, as needed across the Merchandising team
Qualifications:
- 2-3 years Account Management experience (e-Commerce or fashion-related industries a plus)
- Bachelor's degree (preferably in Communications or Marketing)
- Confident, resourceful, decisive, and willing to take initiative
- Proficient knowledge of PowerPoint, Excel, and Word
- Comfortable multi-tasking and juggling priorities in a fast-paced, ever-evolving, environment
- A stellar problem solver and enjoy providing a high level of service
- Proven at building relationships with clients and teammates
- Excellent communicator with strong presentation capabilities
Bonus Points:
- Exposure to Salesforce/Wrike
- Previous startup experience
What you’ll get:
- Be a part of one of the fastest growing companies in the US that is revolutionizing eCommerce
- Amazing benefits including medical, dental, vision, FSA, and 401k
- Unlimited PTO
- Free FabFitFun subscription and and quarterly credit in the Add-Ons store
- Catered meals, kitchen stocked with great snacks and drinks