Account Manager - Health, Life, Medicare

| Greater LA Area

We are looking for a bright, motivated and dedicated Account Manager who is eager to dive in to manage, nurture and grow our partner accounts. This individual will provide strategic account management to our key Demand Partners in the Insurance vertical, while also supporting our Client Success team. This position is responsible for optimizing and growing essential partner relationships, with a focus on day-to-day client support. The ideal candidate thinks strategically, prioritizes well, and continually strives to execute and attain the highest level of quality by generating data-driven ideas to improve revenue and other key metrics on client accounts. Candidates must be self-starters and able to thrive in an agile, fast-paced and data-driven environment.


Responsibilities

  • Provide day-to-day account management for our existing advertiser partners.
  • Assist in the prioritization and execution of account management activities and initiatives through a thorough understanding of the partner’s needs and the company’s account management priorities and best practices.
  • Conduct client meetings including reviews, presentations, and product demonstrations
  • Set up and manage campaigns, assist with asset collection, campaign assembly, and tracking.
  • Understand partner objectives and perform data analysis to optimize partner performance.
  • Monitor partner performance and provide detailed reviews of campaign settings for accuracy.
  • Deliver optimization recommendations to account management and partners.
  • Think strategically to understand needs and solve problems for our partners systematically.
  • Assist in the creation of performance review presentations to partners, including quarterly business reviews (QBRs).
  • Provide account management support for all new product initiatives and recommend new platform features based on advertiser feedback and internal requirements.
  • Establish and maintain effective communication and working relationships with all team members including cross functional Product, Engineering and Marketing teams.
  • Resolve client issues efficiently and proactively.

Requirements

  • Genuine interest and passion for using data to craft and execute account optimization strategies.
  • Hands-on experience analyzing digital business data to inform decisions and plan strategically highly preferred
  • Strong client-service orientation, inquisitive and amiable demeanor. Experience in large account or client management within online insurance advertising, e-commerce or other technology environments preferred.
  • Keen attention to detail and data-driven mindset.
  • Ability to multitask in a dynamic, fast-paced, start-up environment.
  • Excellent organizational, interpersonal and communication (written and verbal) skills.
  • Ability to articulate and communicate clearly, concisely, and thoughtfully with written communications across various teams and time zones.
  • Eagerness to learn and willingness to make mistakes.
  • Collaborative and enthusiastic mindset.
  • Ability to think beyond the status quo with a can-do attitude and an appetite for success.

 Compensation:

  • Highly competitive salary and bonus program participation.
  • High-quality health and dental care plans with no employee contributions and zero deductibles (in network). Flexible spending account.
  • Unlimited PTO.
  • 401K company contribution program with immediate vesting.
  • Professional training and education reimbursements.
  • Generous employee perks (e.g., mobile phone program, gym membership, office meals, and others)
Read Full Job Description
Apply now

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PerlLanguages
    • PythonLanguages
    • SqlLanguages
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • CSSDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of the central business district in downtown LA, close to shopping, entertainment, restaurants, and 7th / Metro train stop.

An Insider's view of MediaAlpha

What’s the vibe like in the office?

The office is an open environment of collectively hard-working people. Anyone can (and will) approach anyone else for questions or a casual conversation. It's a nice balance that allows us to accomplish our goals while staying sane cooped up in a building for several hours a day. The cold brew tap doesn't hurt, either ;)

CJ

Media Buying Manager

What's the biggest problem your team is solving?

We are making the insurance buying process easier! It's interesting stuff.

Tony

Director of Yield Optimization

How has your career grown since starting at the company?

I've grown in so many ways! The individual time spent with my Team Lead has helped. Our company culture, goal-setting process (OKRs), and book club helped increase my professional knowledge, and not just in accounting!

Lily

Accounting Manager

What makes someone successful on your team?

Someone will be successful on the engineering team if they are not afraid to ask questions to better understand the reason why we do things and strives to find the best solutions.

Amy

VP of Technology

What are MediaAlpha Perks + Benefits

MediaAlpha Benefits Overview

We offer all of the benefits you expect in the tech space and then some.

Culture
Volunteer in local community
We sponsor an annual company-wide volunteer day and are active members of PledgeLA to support and encourage volunteering year-round.
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
MediaAlpha's management team is as diverse as our team members. We are focused on continuous improvement of our Diversity and Inclusion initiatives.
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
MediaAlpha offers Dependent Care and Medical FSA.
Disability Insurance
Disability insurance covers 66% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
100% paid dental coverage for team members and their families.
Vision Benefits
100% paid vision coverage for team members and their families.
Health Insurance Benefits
100% paid health coverage for team members and their families.
Life Insurance
100% paid life insurance coverage in the amount of $100,000 for team members.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
MediaAlpha offers a Safe Harbor Contribution equal to 3% of a team member's gross salary. Team members are 100% vested at the time of enrollment.
Company Equity
Performance Bonus
MediaAlpha offers annual performance bonuses and spot bonuses for extra efforts.
Match charitable contributions
MediaAlpha matches team member contributions to non-profit organizations up to $2,500 annually.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid parental leave and a 12 week return to work program customized to the individual's needs.
Flexible Work Schedule
MediaAlpha provides team members with flexible work schedules.
Remote Work Program
Our remote work program includes working from home on occasion as needed.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Team Members receive 48 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Pool Table, Shuffle Board, Darts, and TV's.
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Monday, Wednesday, Friday.
Happy Hours
Parking
We offer employees Free on-site garage parking.
Recreational Clubs
Fitness Subsidies
We pay up to $75 per month for fitness classes or gym memberships.
Professional Development Benefits
Job Training & Conferences
MediaAlpha offers employees professional development opportunities like Annual individual budget for training, The ability to attend job related conferences and seminars.
Lunch and learns
MediaAlpha team members are encouraged to share information through lunch and learns. In addition, our book club meets once a quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
We offer professional growth reimbursement to team members looking to expand their knowledge in tech and beyond.
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Aside from all of the benefits and perks, we embrace individualism and truly believe that encouraging authenticity results in happier and more productive teams.

More Jobs at MediaAlpha2 open jobs
All Jobs
Marketing
Sales
Marketing
new
Los Angeles