Senior Account Manager

What You'll Do:

Own Strategic Accounts

• Personally manages a portfolio of strategic enterprise accounts  renewals, seat true-ups, and multi-year commitments  for organizations running business-critical Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence environments.

• Build executive relationships with CISOs, IT Directors, and security/IT administrators, positioning SpinOne as the customer's consolidated layer for SaaS backup, security posture, and browser risk.

Drive Platform Expansion

• Map single-module customers into the full SpinOne platform moving backup-only accounts into SSPM (SpinSPM), ransomware detection and response (SpinRDR), data loss prevention (SpinDLP), and enterprise browser security (SpinCRX).

• Act as a trusted advisor on customers' SaaS risk posture quantifying downtime exposure, translating ransomware and shadow IT findings into remediation plans, and tying SpinOne to compliance obligations (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, CIS).

Operate with Rigor

• Monitor account health via usage and telemetry signals (protected vs. licensed seats, backup success rates, alert volume, admin activity) to forecast renewals and flag churn risk early.

• Own regional forecast accuracy for renewals, upsell, and cross-sell, with disciplined CRM hygiene and pipeline reporting.

• Partner cross-functionally with Customer Success, Sales, Solution Engineering, and Support on onboarding and adoption, and support partner/MSP-influenced accounts alongside the Partnerships team (including Google Chrome Enterprise, Fortinet, and Menlo Security relationships).

• Stay ahead of the SaaS security landscape - ransomware, shadow IT, OAuth risk, browser threats, AI governance, and competing SSPM/backup vendors - and feed insight back to Product and Marketing.

What You Bring:

• 6-figure deal experience: proven track record closing and owning six-figure renewals, expansions, and multi-year commitments, and navigating enterprise procurement, security review, and multi-stakeholder approval cycles.

• Track record in B2B SaaS: 2+ years in account management, customer success, or enterprise sales, including team leadership - ideally in cybersecurity, data protection, backup/DR, or cloud infrastructure.

• Domain fluency: working knowledge of Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian (Jira/Confluence) admin, seat, and OAuth permission models, plus the security categories SpinOne spans (backup/DR, ransomware detection, SSPM, DLP, browser security).

• Dual fluency with buyers: comfortable discussing RTO/RPO, incident response, and misconfiguration risk with technical stakeholders, then translating it into downtime cost and audit readiness for executives.

• Compliance know-how: experience navigating compliance-driven renewals and vendor security reviews (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, FERPA) is a strong plus.

• Leadership: proven ability to coach, mentor, and motivate a high-performing team, with hands-on experience in quota planning and pipeline reviews.

• Analytical rigor: experience using CRM and product-usage data to track account health, forecast retention, and measure team performance.

• Bonus: experience with MSP/channel-influenced accounts; comfort working across globally distributed teams; Bachelor's degree in Business, Marketing, or related field.

Compensation & Benefits:

• Competitive base salary + performance-based variable compensation 

• Equity

• Full medical, dental, and vision insurance

• Paid holidays and annual bonus

• Employee wellness program

• A collaborative, high-growth culture recognized by Forbes as one of America's Best Startup Employers three years running (2024–2026)

Why Spin.AI:

Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide.

• Backed by K1 Investment Management, a leading investor in high-growth enterprise software

• Named to the Inc. 5000 list of America's fastest-growing private companies (2026)

• Forbes Best Startup Employer, three years running (2024–2026)

• Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report