Coordinates quality assurance activities, caregiver training, competency assessments, compliance reporting, complaint investigations, and quality improvement initiatives. Conducts home visits and phone calls, documents findings, provides caregiver services as needed, and builds relationships with healthcare providers, community organizations, and referral sources. The role requires flexible scheduling, local travel, bilingual English-Spanish communication, and the ability to lift 50 pounds.
Overview
Posted Min Pay RateUSD $24.55/Hr. Posted Max Pay RateUSD $24.55/Hr.
Cambrian Homecare, LLC is an excellent setting for a career in healthcare – where you can make a real difference in the lives of the aging, injured, or developmentally disabled.
We are seeking a compassionate and organized Quality and Training Coordinator to join our team in Torrance.
As a Quality and Training Coordinator, you will play a key role in ensuring the quality of care provided by our caregivers and leading their ongoing training and development. You will also collaborate closely with our referral sources to maintain strong partnerships and uphold our commitment to exceptional service.
This is not a remote position.
ResponsibilitiesQuality Assurance
- Conduct in-home quality assurance visits per agency guidelines
- Complete quality assurance phone calls per agency guidelines
- Investigate and resolve client complaints and incidents, ensuring timely and effective communication and corrective action
- Prepare quality reports and present findings as requested
- Participate in quality improvement initiatives to ensure best possible results
- Provide in-home caregiver services as requested
- Document all activities and communication per company guidelines
Training & Development
- Coordinate and deliver orientation and ongoing training sessions for new and existing care providers
- Coordinate and report training compliance for care providers
- Ensure new care provider skill competency – both in-home and skills lab settings
Community & Referral Collaboration
- Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies and referral sources
- Communicate with referral and recruiting sources according to agency standards and protocol
- Attend community and referral source meetings as assigned
Qualifications
- Ability to work flexible hours to accommodate training schedules, community events and urgent quality issues
- Valid driver license and access to a reliable vehicle to travel to client homes, community events, training locations and all other required locations when needed
- Experience in caregiving or caregiver training
- Strong problem solving and communication skills
- Ability to deliver engaging and effective training sessions
- Ability to bend and lift 50lbs
- Fluency in both English and Spanish
- Experience working with the Developmentally Disabled population preferred
Job Requirements
- 18+ years old
- US work authorization
- Ability to pass a background check and reference check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Posted Min Pay RateUSD $24.55/Hr. Posted Max Pay RateUSD $24.55/Hr.
Similar Jobs
Healthtech
Coordinates caregiver quality assurance, complaint investigations, quality reporting, and improvement initiatives. Delivers orientation and ongoing training, verifies caregiver competency and compliance, and documents activities. Builds relationships with healthcare providers, community organizations, workforce agencies, and referral sources. The role includes in-home visits, caregiver services as needed, community meetings, and travel to client homes and training locations.
Healthtech
Coordinates quality assurance visits, complaint and incident resolution, reporting, quality improvement, caregiver training, competency validation, and training compliance. Builds relationships with referral sources and community organizations, attends meetings, documents activities, and provides caregiver services as needed. The role requires flexible scheduling, local travel, bilingual English and Spanish communication, physical lifting, caregiving or caregiver-training experience, reliable transportation, and successful background and reference checks.
Other
Conducts in-home quality assurance visits, investigates complaints and incidents, documents findings, delivers caregiver training, monitors compliance, and builds relationships with healthcare and community partners. The role requires independent judgment, strong communication and de-escalation skills, accurate reporting, bilingual English-Spanish communication, and frequent travel throughout the Sacramento area.
Top Skills:
ExcelMicrosoft 365PowerPointSharepointTeamsWord
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
