Site Merchandiser

| Santa Monica
FIGS is looking for a Site Merchandiser to join our growing team. This position is responsible for understanding and analyzing the key drivers of and will own the relationship across multiple departments in efforts to drive assortment, promotion, pricing, and profitability analytics efforts with the goal of identifying, recommending, and executing strategies to achieve business objectives and maximize sales and profitability. This position will analyze and leverage customer information and behaviors to prioritize the most critical actions necessary to improve the customer research/shopping experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion.
What you’ll do:
  • Optimize and refine the merchandising presentation of the website and mobile site to drive visitor experience and business results
  • Merchandise homepage, collection and detail pages on a daily basis
  • Ensure products are attributed and maintained accurately on site
  • Feature colors for specific products for color launches
  • Pull on hand inventory reports 3x/week for the most updated inventory positions which would determine merchandising decisions
  • Perform manual audit of website daily to ensure merchandising, inventory, product information is up to date
  • Hide and add products on site based on inventory reporting 
  • Boost and bury product listings based on merchandising (visual), marketing (story-telling) and planning (inventory)
  • Help support digital merchandising strategies with creative briefs for site assets and landing pages
  • Own new product uploads to Shopify Ecommerce and Retail
  • Assist with product launch set ups
  • Merchandise product tags
  • Create and manage collections based on launch schedule and marketing needs
  • Switch out collection heroes
  • Perform daily analysis of website performance - product and category performance as well as visitor and checkout behavior
  • Assist in proofreading copy and digital thumbnails before uploading to site
  • Participate in site testing and updates
  • QA the site daily and report issues and findings on ways to improve the site

Requirements: 
  • Bachelor's degree and related experience
  • 2-5 years related ecommerce experience with a multi-channel retailer
  • E-Commerce platform experience; Shopify preferred
  • Ability to work in a fast paced, deadline driven environment
  • Basic HTML, CSS knowledge
  • Some Knowledge of Adobe Creative Suite (Adobe, Photoshop, Illustrator, Dreamweaver) is helpful
  • Meticulous attention to detail and ability to follow-up on tasks without reminders

Other must haves:
  • Positive, go-getter attitude!
  • Proven work ethic and integrity and able to be a team player
  • Entrepreneurial mindset
  • Desire to excel and grow with FIGS
  • 100% Awesome. Like our scrubs

A little bit about us:
The $50 billion medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.
FIGS’ foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS’ Technical Collection fabric is wrinkle resistant, stain and liquid repellent, moisture-wicking, odor proof, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.
By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.
FIGS’ Threads for Threads initiative is central to our mission. FIGS has donated scrubs to healthcare providers in need in over 35 countries.
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SnowplowAnalytics
    • SnowflakeAnalytics
    • dbtAnalytics
    • FivetranAnalytics
    • JupyterAnalytics
    • AsanaManagement

Location

FIGS is conveniently located in Santa Monica a short walk from the Bergamont train station, food trucks, and restaurants.

An Insider's view of FIGS

What are some social events your company does?

FIGS is a super social company! The team regularly puts on happy hours or parties and I’ve met some of my best friends at FIGS this way. One of my FAVORITE things is the volunteering we've done. We’ve done beach cleanups in the past and regularly go to hand out coffee, snacks and other treats to hospital employees as a thank you!

Mary

Social Media Manager

How do you collaborate with other teams in the company?

Collaboration is so important and can happen so easily. In the cafe grabbing a coffee, over Slack between meetings. We're always talking, exchanging ideas and building on them together.

Sara

Director of Product Development

How does the company support your career growth?

At FIGS everyone is treated like an owner and empowered to take on more responsibility. You don't hear the word "no" often and hard work is always recognized. I started as a social media manager here at FIGS and am now the VP of Brand. It's been the most challenging and rewarding experience of my life.

Jenny

VP of Brand

What is your vision for the company?

FIGS is transforming the healthcare experience through design, community and innovative technology. We have revolutionized the medical apparel industry and are working to establish FIGS as one of the most iconic, formidable brands in the world.

Heather and Trina

Co-CEO's

How do you empower your team to be more creative?

We believe that you create the world you want to live in and that ethos is shared by everyone who works at FIGS. We are a team of doers, think outside of the box-ers and innovators. We encourage our team to think like owners, to contribute ideas fearlessly and to always ask, "What's next?"

Heather and Trina

Co-CEO's

What are FIGS Perks + Benefits

FIGS Benefits Overview

The FIGS Team has an awesome culture and perks to keep it alive.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
FIGS has a D&I and Culture committee to organize events for Team FIGS! Keeping the fun alive in and out of the office.
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
FIGS provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 6% of an employee's annual gross pay.
Child Care & Parental Leave Benefits
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
FIGS hourly employees receive up to 10 days per year of paid time off based on hours worked.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted once per month and other celebrations.
Parking

Additional Perks + Benefits

In addition to the list, we provide some unique perks!
- Peloton bikes and fitness equipment on site available for use.
- Employee discount on our amazing scrubs.
- 50% subsidy on doggie daycare close to the office.
- Annual on-site flu shots.

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