Site Merchandiser at MeUndies

| Culver City
!Sorry, this job was removed at 6:52 p.m. (PST) on Tuesday, January 28, 2020
Apply now

MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer than soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry when it launched the first online underwear subscription. Through the years the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products.

Today MeUndies has sold more than twelve million pairs of underwear and is profitable with double-digit YoY growth. It continues to redefine the subscription market by evolving the transactional subscription to a membership centered on community and its relationship with the brand.

The innovative direct-to-consumer brand offers multiple purchasing options including singles, packs, matching pairs and its monthly membership. It opened its first flagship store in Los Angeles in 2018.

We are hiring Site Merchandiser, a pivotal player in our customer journey. In this role, you will be responsible for managing the content & site experience strategy for MeUndies.com. Your role will tell the story of our brand and products to make sure the right products are presented in the right way, at the right time, at the right price, in the right combination and with the right context to encourage web visitors to buy. This person will be responsible for product and promotion management and act as the ecommerce platform admin expert.

What You’ll Do

  • Develop a strategy to execute product merchandising & other marketing programs throughout the site, including: homepage, nav, categories/PLPs, PDPs, collection & landing pages, and other content areas, ensuring consistency across all touchpoints
  • Leverage e-commerce principles, analytics, and general business expertise to reflect guest behaviour and identify opportunities to improve conversion, product page views, cross-sell and add to cart rates, driving incremental engagement, sales, productivity and profitability.
  • Identify and oversee appropriate marketing technology stack, in partnership with the Engineering Team, to support business strategies and objectives.
  • Ensure site alignment and consumer marketing touch points with respect to navigation, product layout, content strategies and linking strategies
  • Be a subject-matter expert on the functionality and tooling necessary to create, manage and optimize the site layout.
  • Ensure optimized performance around customer engagement and conversion across different customer types
  • Partner with Brand team to ensure website has relevant and engaging content consistent with brand strategy that builds brand awareness/preference with consumers. Also partner with marketing to ensure content is updated appropriately and is optimized for search.
  • Partner with Engineering and Product Manager to influence the development of new site features/functionality to support the best possible experience; Develop and coordinate plans to test and modify various site elements.
  • Research, evaluate, identify, and lead the development of new site/product features and promotional programs to grow overall e-commerce revenue
  • Evaluate and maintain effective category groupings, sequencing, site search filtering and categorization strategies facilitating efficient search and reinforcing positive brand experience.
  • Work with our Product and Marketing teams to align on and maintain pricing and promotional marketing cadences
  • Manage site content and keywords to maximize relevant results within on- and off-site search - Review results and optimize conversion with growth team.
  • Be customer-centric with a strong point of view of our customer’s needs, site experience, the competitive landscape, and emerging trends.

What You Have

  • 4+ years in eCommerce merchandising
  • Previous eCommerce experience in a digital merchandising capacity
  • Experience with analyzing and reporting via web analytic tools (i.e. Adobe Analytics, Google Analytics, Heap, and Looker)
  • Has experience working in Web Content Management Systems (HTML and CSS a plus)
  • Experience with SEO content
  • An understanding of customer behavior analytics both on site and across all marketing channels and tactics
  • Proven track record of taking ownership, accountability and driving results
  • A strong, creative problem solver who is self-motivated and tenacious when tackling tough issues
  • Strong passion for the customer and brand development
  • Experience with Spree or Solidus is a big plus

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people that emulates all of our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. Not to mention, there is no such thing as a small achievement here - we celebrate it all!

We look at the necessities.

We offer competitive equity/salary packages which include targeted annual bonuses, plus generous parental leave, a 401k, awesome health benefits, and open time off (yeah, we said it). You’ll enjoy top-of-the-line hardware and software, and have access to an annual personal Learning & Development budget!

We offer all the head turning office things.

We have endless office amenities but here are a few of the fan favorites - everybody gets access to an on-site gym & shower, endless snacks, cold brew on tap, and a cozy lounge completed with a Wii for epic Mario Kart tournaments. Plus there are plenty of dogs (to pet, not to take home).

We don’t forget the most important things.

There’s a robust 360 review process, regular pulse surveys, and a focus on open communication. We also have annual employee check-ins to reflect back on achievements and plan for career growth. We’re always rooting for you.

Plus those special extra things.

We keep things fun with frequent catered lunches, holiday parties, offsites, happy hours, and an annual retreat. You’ll get a sweet employee discount, as well as a monthly MeUndies membership to rebuild your underwear drawer with our top notch prints.


Read Full Job Description
Apply now

Technology we use

  • Engineering
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases

Location

We are located just minutes away from Downtown Culver & the Platform. You can catch a view of our office from the Baldwin Hills Scenic Overview Trail

An Insider's view of MeUndies

What’s the vibe like in the office?

The MeUndies vibe is gracious. Employees take time to thank co-workers - from saying thanks for helping with a big project to washing each other’s silverware. Our “Shoutout” slack channel is always pinging with thanks and praise. I love that the team shares “thank you” moments. It’s not forced or cheesy; but authentic, genuine gratitude.

Lauren

Senior Recruiter

What projects are you most excited about?

My favorite part about working at MeUndies is that the opportunities are endless. We’ve learned that our customers are just as excited about new and innovative products as we are, and this year, the product team is ready to bring the innovation! While underwear will always be the foundation of our brand, the sky is the limit.

Britney

Merchandiser

How does the company support your career growth?

Aside from an annual learning & development budget, our team utilizes a platform called CultureAmp. It tracks everything performance based; from 30/60/90 day check-ins, continuous feedback, 360 reviews, to annual reviews and exit interviews. This is to make sure your time at MeUndies is always spent learning and growing along the way.

Bree

Senior People Operations Associate

How do you empower your team to be more creative?

The most innovative ideas tend to come from the team when presented with high-level goals such as business outcomes to drive or problems to solve. It is often helpful for leaders to facilitate conversation by creating some structure and ensuring everyone contributes, but to increase creativity avoid being prescriptive.

Andres

Chief of Staff

How do you collaborate with other teams in the company?

The amount of collaboration that takes place in a normal day is truly something special. Teams recognize the importance and benefit of learning from each other and that can be seen constantly. I feel incredibly lucky to be apart of such a collaborative and sincere environment.

Noah

Senior Project Manager

What are MeUndies Perks + Benefits

MeUndies Benefits Overview

WHY JOIN MEUNDIES?

It's more than a job.
We have focused on building a team of people that emulates all of our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. Not to mention, there is no such thing as a small achievement here - we celebrate it all!

We look at the necessities.
We offer competitive equity/salary packages which include targeted annual bonuses, plus generous parental leave, a 401k, awesome health benefits, and open time off (yeah, we said it). You’ll enjoy top-of-the-line hardware and software, and have access to an annual personal Learning & Development budget of $1,000!

We offer all the head turning office things.
We have endless office amenities but here are a few of the fan favorites - everybody gets access to an on-site gym & shower, endless snacks, cold brew on tap, and a cozy lounge completed with a Wii for epic Mario Kart tournaments. Plus there are plenty of dogs (to pet, not to take home).

We don’t forget the most important things.
There’s a robust 360 review process, regular pulse surveys, and a focus on open communication. We also have annual employee check-ins to reflect back on achievements and plan for career growth. We’re always rooting for you.

Plus those special extra things.
We keep things fun with frequent catered lunches, holiday parties, offsites, happy hours, and an annual retreat. You’ll get a sweet employee discount, as well as a monthly MeUndies membership to rebuild your underwear drawer with our top notch prints.

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
3 months of paid leave plus 1 month of transitional leave.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

We offer competitive equity/salary packages, plus generous parental leave, 401k, awesome health benefits, and open time off. You’ll enjoy top-of-the-line hardware and software.

More Jobs at MeUndies4 open jobs
All Jobs
Data + Analytics
Marketing
Operations
Data + Analytics
new
Culver City
Marketing
new
Culver City
Data + Analytics
new
Culver City
Operations
new
Culver City
Apply now
Save jobView MeUndies's full profileSee more MeUndies jobs