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Project Manager, Data Engineering

| Greater LA Area

ServiceTitan is looking for a Project Manager to work with our data engineering team within our Professional Services group. Our data engineering team is a specialized team of data engineers and business analysts that support both onboarding of new clients and our existing client franchise. The ideal candidate will have eight or more years of professional experience which includes a balanced combination of technical program management, client-facing experience, and report development or ETL experience. The Project Manager is responsible for organizing and load balancing activities for the data team. The project manager will manage multiple initiatives and ensure the outcomes and delivery times are aligned and synchronized with various teams across the organization. The project manager is also expected to help flesh out specifications for projects, research data issues, and become intimately familiar with our database structure.

Project Manager, Data Engineering

A successful candidate operates effectively in a fast paced environment, takes ownership of deliverables, demonstrates leadership, provides exceptional customer experience and has superb communications skills.

The work is extremely rewarding and impactful, both for our customers and organization. It will provide a platform for the successful candidate to bring positive change to an industry that is run by hard working, humble, and real people. This is an excellent opportunity for a self-starter to further build out high performance team that is mission critical for our company’s success.

What you'll do

  • Manage team workload by distributing upcoming data migration & custom reporting projects according to priority
  • Serve as point person for managing customer escalations relating to data issues and ensure timely resolution
  • Assist with prioritization of internal process improvement projects
  • Work with Customer Success teams to scope ad-hoc tasks and prioritize accordingly
  • Responsible for maintaining our project management software and coordinating with cross departmental resources to ensure automation and reporting objectives are being met

What you'll need

  • Bachelor’s degree
  • 5-8 years in a project management or program management role
  • Solid, recent, and demonstrable experience managing medium to large projects in a fast paced/dynamic tech environment, which required collaboration across groups and levels
  • Excellent listening, interpersonal, written, and oral communication skills
  • Strong influencing and leadership skills as well as ability to work in a team-oriented, collaborative environment
  • Required knowledge of SQL for troubleshooting and research
  • Required knowledge of MS. Excel for troubleshooting and research

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Inc 5000 - Best Workplaces 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Glassdoor/Battery Ventures Highest Rated Cloud Computing Companies to Work 2018
Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017 
Inc. 5000 – America’s Fastest Growing Companies 2017
Forbes - Next Billion-Dollar Startup List 2017

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Learning & Development Specialist

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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