Project Manager

SUMMARY:

The Project Manager is responsible for planning, executing, and finalizing projects within scope, budget, and schedule while ensuring alignment with organizational goals. This role requires proven expertise in process improvement (Six Sigma) and advanced proficiency with Microsoft tools, including Project, Planner, Excel, Sharepoint and Teams to manage workflows and drive operational efficiency.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

1. Lead and manage multiple cross-functional projects from initiation to completion.
2. Develop detailed project plans, timelines, and milestones using Microsoft Project and other MS Office applications.
3. Apply Six Sigma methodologies to identify inefficiencies, streamline processes, and drive continuous improvement.
4. Monitor project progress, track KPIs, and prepare performance and risk reports for senior leadership.
5. Facilitate meetings, communicate project goals, and coordinate with stakeholders to ensure timely deliverables.
6. Manage budgets, resources, and vendor relationships effectively.
7. Implement data-driven decision-making tools using Microsoft Excel, Teams, and SharePoint.
8. Ensure compliance with organizational policies and quality standards throughout the project lifecycle.
9. Performs all other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in business, Project Management, Engineering, or a related field (master’s preferred).
2. Project Management Professional (PMP) certification preferred.
3. Six Sigma Green Belt or Black Belt certification required.
4. 5+ years of experience managing medium-to-large-scale projects, ideally in healthcare, technology, or operations environments.
5. Advanced proficiency with Microsoft Project, Excel (pivot tables, advanced formulas), PowerPoint, and Teams.
6. Strong analytical, organizational, and communication skills.
7. Proven ability to lead cross-functional teams and deliver high-quality results under tight deadlines.
8. Experience with Agile or Lean project methodologies.
9. Proficiency in Power BI dashboards and data visualization.
10. Familiarity with change management and business process automation.
11. Strong problem-solving and process optimization mindset.
12. Flexibility to work both remotely and onsite as needed, including the ability to attend impromptu meetings or handle urgent issues after hours and/or in person at any/all Gracelight locations.

PHYSICAL, ENVIRONMENTAL, AND MENTAL REQUIREMENTS:

The physical, environmental, and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Physical: While performing the duties of this job, the employee is regularly required to stand and walk for extended periods while conducting patient examinations and moving between exam rooms. Frequent use of hands for writing, typing, handling medical instruments, and operating clinical equipment is required. The employee must be able to bend, reach, stop, and position themselves to assess and treat patients effectively. The employee may occasionally need to lift and carry objects up to 25 lbs, such as medical supplies, small equipment, or patient charts. Occasional pushing and pulling medical carts or portable diagnostic equipment may be required. Fine motor skills and manual dexterity are essential for performing medical procedures, including administering injections, suturing, and using diagnostic tools.
• Sensory: While performing the duties of this job, the employee is frequently required to read and analyze printed and electronic medical records, prescriptions, lab reports, and clinical documentation. The employee must have sufficient visual acuity to examine patients, assess physical symptoms, interpret diagnostic images, and identify subtle changes in patient conditions. The employee must be able to distinguish normal speech with background noise in a busy clinical environment, including conversations between staff and patients, medical equipment sounds, and overhead paging. Clear verbal communication is required for patient education, consultations with colleagues, and coordination with care teams. The role also requires the ability to recognize and interpret non-verbal cues from patients to assess pain, discomfort, or distress.
• Cognitive: While performing the duties of this job, the employee is frequently required to sustain focus on patient care tasks for extended periods while managing frequent interruptions. The employee must analyze and process complex medical information, assess multiple variables, and make accurate clinical decisions under time constraints. The employee must retain and recall critical details about patient histories, treatment plans, and diagnostic results across multiple encounters. Strong problem-solving, critical thinking, and clinical judgment are required to evaluate symptoms, interpret diagnostic findings, and determine appropriate courses of treatment. The employee must communicate effectively, both verbally and in writing, with patients, families, and interdisciplinary care teams. Emotional intelligence is essential for building patient trust, managing sensitive health discussions, and maintaining professionalism in high-stress situations. The role requires adaptability to shifting patient needs, evolving clinical guidelines, and unforeseen emergencies while ensuring high-quality, evidence-based care.
• Environmental: While performing the duties of this job, the employee is frequently exposed to a clinical environment, including patient exam rooms, medical offices, and common areas within the health center. The employee may be exposed to airborne pathogens, bodily fluids, hazardous chemicals, and infectious diseases in the course of patient care. Compliance with infection control protocols, including the use of personal protective equipment (PPE), is required. The employee may experience frequent interruptions and must be able to transition quickly between patient care, documentation, and team communication. The work environment includes moderate noise levels from conversations, medical equipment, and overhead paging systems. Occasional travel between clinic sites may be required.