Oversee end-to-end ServiceNow implementation and enhancement projects, including scope, schedules, budgets, risks, dependencies, and delivery roadmaps. Lead distributed cross-functional teams, align business requirements with technical execution, and facilitate Agile ceremonies. Manage stakeholder communication, project reporting, resource planning, and issue resolution while ensuring successful delivery in a fast-paced enterprise IT environment.
This is a remote position.
The Project Manager will oversee the planning, execution, and delivery of ServiceNow projects, ensuring alignment between business goals and technical delivery. The role requires strong leadership, stakeholder management, Agile delivery expertise, and the ability to manage multiple moving parts in a fast-paced environment.
Key Responsibilities
- Lead end-to-end delivery of ServiceNow implementation and enhancement projects.
- Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders.
- Develop and maintain project plans, schedules, and delivery roadmaps.
- Manage cross-functional teams including developers, QA, business analysts, and technical leads.
- Track project progress, budgets, risks, and dependencies.
- Facilitate Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
- Ensure alignment between business requirements and technical execution.
Required Qualifications
- 5–8 years of experience in project management or delivery roles.
- Strong experience delivering ServiceNow or enterprise IT projects.
- Proven ability to manage cross-functional, distributed teams.
- Strong understanding of Agile/Scrum methodologies.
- Excellent communication, leadership, and stakeholder management skills.
- Strong organizational and problem-solving abilities.
Technical & Functional Skills
- Project planning and execution
- Agile/Scrum delivery methodologies
- ServiceNow platform understanding (implementation or delivery exposure)
- Risk and issue management
- Budget and resource management
- Stakeholder engagement and reporting
- Tools such as Jira, Confluence, or similar
- Understanding of SDLC and enterprise systems
Similar Jobs
Information Technology • Software • Consulting
Lead end-to-end ServiceNow ITSM implementations and enhancements, managing scope, schedules, budgets, risks, dependencies, stakeholders, vendors, and distributed teams. Translate business requirements into functional solutions, facilitate Agile ceremonies, coordinate testing, training, change management, and deployments, and provide executive reporting. Drive process improvement across ServiceNow workflows and modules including Incident, Problem, Change, Request, and Service Catalog Management. The role requires English and Spanish fluency and residence in Mexico City or California.
Top Skills:
AgileCsmHrsdItamItomScrumSecopsServicenowServicenow Itsm
Healthtech • Information Technology • Consulting
Leads ServiceNow technical projects supporting VA EHR modernization, managing roadmaps, Agile delivery, requirements, configuration, integrations, reporting, testing, releases, governance, adoption, and sustainment. Coordinates cross-functional teams, government stakeholders, architecture and security reviews, API dependencies, dashboards, data quality, and executive communications. Requires ServiceNow expertise, technical project management, business analysis, Agile/Scrum leadership, regulated-environment experience, and eligibility for VA Public Trust access.
Top Skills:
Azure DevopsConfluenceCprsDatabricksJIRAMS OfficePower BIRest ApisServicenowSharepointVista
.png)
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Own and improve Hex’s production infrastructure across cloud computing, networking, databases, CI/CD, observability, security, and single-tenant environments. Projects may include Kubernetes and AWS operations, infrastructure automation, PostgreSQL scaling, deployment systems, cost optimization, workload isolation, and customer-facing connectivity features. The role requires end-to-end ownership, on-call participation, technical writing, and the ability to turn ambiguous infrastructure problems into shippable solutions.
Top Skills:
AWSCi/CdDatadogDnsDynamoDBEksElasticacheGoIamKubernetesLancedbMskNode.jsPostgresPrivatelinkPythonRdsRedisRustTerraformTlsTypescriptVpc
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
