Procurement Partnering Lead Group Functions, External Workforce

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

Healthcare is evolving, and Global Procurement is responding by continuously striving for the highest possible performance, taking innovative and strategic approaches to business and supplier partnerships.  Global Procurement proactively manages the entire supplier ecosystem, making a vital contribution to improving health outcomes, reducing costs for patients and global healthcare systems, and ensuring that Roche continues doing now what patients need next.

The Opportunity

This role sits within the Customer Excellence group which is focused on enabling greater customer centricity in GP by gathering and sharing business insights and feedback, promoting procurement solutions and services and simplifying partnering with procurement for the business.

As the Procurement Partnering Lead Group functions: External Workforce, you will work in a dynamic global environment where you will meet the challenge to bring vision, guidance, prioritization, and focus on customer engagement and satisfaction. 

Thanks to your deep ambassadorial and partnering skills you will nurture the relationship with key and senior internal Roche business customers to become a strategic partner and advisor, able to influence decision making and/or remove barriers relating to procurement services and solutions. Based on your specialized and in-depth knowledge about your business customer’s strategy, priorities and needs, you proactively identify and anticipate customer needs and opportunities (push and pull opportunities) to increase overall procurement value delivery to internal Roche business customers.  You will work closely with relevant capabilities of all chapters in procurement, to develop a targeted procurement customer strategy that prioritizes and focuses efforts to drive value back to the customer and achieve overall targets and performance metrics.

You will play a variety of roles according to your experience, knowledge, and the general business/team requirements, including but not limited to these core responsibilities: 

• You act as a customer domain expert using a deep understanding of external markets, the external workforce category and business customer strategies and objectives to provide business-related insights and opportunities to the procurement organization to enable and develop effective and desirable procurement offerings targeted at the applicable business area.

• You collaborate across Global Procurement content owners as a strategy developer and value driver, including beyond the traditional procurement value change, of customer-targeted procurement strategies, with accountability for creating and maintaining a holistic, long-term, and targeted plan to support the applicable business customer’s success, including prioritization of business support requirements and proactively proposing and, where feasible, securing buy-in / sponsorship (at business senior management level) for applicable procurement services and solutions that deliver on the applicable business area’s value objectives like savings and other business area-targeted metrics.

• You are a Procurement ambassador and customer partner, acting as the primary point of contact for specific senior business customers (upper management) focused on representing and leveraging the procurement networks to deliver for and optimize customer experiences and outcomes, including aligning customers around multiple key programmes, identifying procurement opportunities, promoting solutions, and advocating for customer compliance (i.e., with policies, tools, processes) and adoption.

• You will work with your team, the broader Global Procurement organization, networks, and squads/project teams to ensure prioritization and focus on delivering or supporting both project and foundational work.

• Your successful performance and contribution depend on the full embodiment and demonstration of core mindsets and behaviors, including curiosity, passion, an entrepreneurial spirit, enterprise thinking, inclusive collaboration, and desire for continuous learning that underpin our culture and ways of working.

Who you are:

• You hold a university degree, with a business or life science degree preferable. 

• You have 10+ years experience with procurement (multi-category) or relevant sales or customer management leadership experience, ideally in a matrix organization with a core focus on Group Functions and external workforce markets.

• You have demonstrated success in building and cultivating collaborative and productive relationships with senior stakeholders. 

• You have experience in global external workforce as a category and how it integrates into the core business of the relevant customers.

• You have demonstrated ability to communicate complex concepts and ideas to others and effectively influence and negotiate with senior-level stakeholders and leadership (internal and external to global procurement) to make decisions, endorse/use a capability offering; negotiate with senior staff at external partners or vendors (where applicable).

• You strive to act as an enterprise thinker and leverage knowledge and expertise to create solutions for business customers by proactively fostering collaboration, including across the procurement network.

• You are action-oriented and can make decisions and influence others to do the same

• You demonstrate curiosity, active listening and a willingness to experiment and test new ideas when appropriate, with the focus very much on continuous learning and improvement.

• You have an enterprise mindset to work with colleagues across procurement, business and the wider Roche organization to broaden knowledge and expertise, better understand customer needs, and connect the dots.

• You are open-minded and inclusive, generously sharing ideas and knowledge while being receptive to ideas and feedback from others.

• You are fluent in English to a business level.

Preferred:

• Sales and/or business development experience is preferred.

Join our team and lead the transformation of procurement through collaboration and strategic business partnering.

Relocation benefits are not available for this job posting.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.