Sr. Manager, Growth Development (Integrations Strategy) at ServiceTitan
Ready to be a Titan?
Our Growth organization is a highly strategic team responsible for assessing, validating, building and launching new business opportunities to accelerate growth at ServiceTitan while making a massive positive impact to our customers. We want to build innovative products, provide extraordinary services & become the premier brand in the home services industry.
The Growth Development: Integration Partnerships Senior Manager is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. In this role, you will design, drive, manage, and optimize new partnerships that accelerate our new market entry. This role will serve as a General Manager for the design and go-to-market for our Integration Marketplace and App Store and serve as its General Manager. This individual has a well-rounded background -- including strategic thinking and program management -- drawing key elements from roles such in management and/or technology consulting, business development, and SaaS technology, and will excel in a cross functional environment.
What you'll do:
Lead the buildout of our integration marketplace ecosystem business development initiatives from initiation to completion, serving as a functional advisor to inform and influence product management and design throughout the entire lifecycle
Recommend and implement new programs and processes while ensuring a successful transition
Develop business cases using quantitative and qualitative analyses, evaluate multiple monetization financial models, and related deliverables; Size revenue and efficiency opportunities for all initiatives, while prioritizing initiatives accordingly
Translate company goals into technology, organization, and program strategies leveraging external parties and software integrations
Build and manage partner integrations ecosystem, and define the strategic direction of integrations strategy (including monetization), negotiate partnership deals, and collaborate with the Product team
What you'll bring:
6+ years of relevant work experience (preferably in management consulting, business operations, or SaaS tech companies, or similar experience)
Bachelor's Degree, MBA or equivalent experience preferred
Excellent strategic thinking and assessment skills for technical and business ecosystems
Excellent business development skills, particularly with software integration partnerships
Strong understanding of technology and how various solutions interact through APIs
Strong understanding of how to effectively leverage external parties to optimize company initiatives (e.g. implementation partners, resellers)
Ability to build strong relationships internally and externally, and work effectively cross-functionally
Excellent project management skills: from ideation through execution
Results-driven, detail-oriented, and organized self-starter
Strong leadership skills with proven verbal and written communication skills
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.