Receptionist at Golden Hippo

| Greater LA Area
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Golden Hippo is a young, growing digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. We're growing fast, but our core values remain the same as when we were founded in 2010.

Golden Bolt, the fulfillment division of Golden Hippo, is currently looking for a Receptionist for our fulfillment center in Chatsworth, CA. The Receptionist is primarily responsible to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival. The receptionist is also responsible for performing a variety of administrative duties such as but no limited general office/clerical duties in support of functional areas within the organization. Day to day support will include answering phones, taking messages, sorting and distributing mail. The Receptionist will also attend special events, organized events by contacting vendors and helping when needed.


HERE IS WHAT WE OFFER YOU

At Golden Bolt you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. A career at Golden Bolt is more than just a job. It's the chance to work among friends every day, to work and play hard, and to see the results of your work firsthand. We work in a lively and encouraging work environment. We also offer:

  • Competitive salary (DOE)
  • Employer-paid benefits (medical, dental, vision, life)
  • Matching 401K plan
  • Highly interactive work with a talented, passionate team
  • UNLIMITED room for growth and results-based pay increases

WHAT YOUR DAY IS LIKE

  • Greet clients and visitors with a positive, helpful attitude.
  • Answering phones in a professional manner.
  • Direct visitors to the appropriate person
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Order front office supplies and keep inventory of stock
  • Updates monitors daily if needed
  • Schedule Meetings
  • Perform other clerical receptionist duties such as filling and photocopying
  • Provides administrative services to executive team (Special projects: Birthday Lunches and Organizing special meeting)

BEST CANDIDATES WILL HAVE

  • Minimum High School or equivalent which can be supplemented by experience
  • Communicate effectively in English and Spanish
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Experience working with employment agencies (high volume)
  • Deadline driven and resourceful with ability to take direction
  • Ability to communicate in a multicultural environment
  • Availability to work a full-time position. Standard 40-hour work week, however candidate must be able and willing to work extended hours for special events and when necessary
  • Consistent attendance and adhering to work schedule and attendance policy
  • Professional attitude and appearance
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks

Golden Bolt is always looking for smart, driven self-starters who are excited to build a place for themselves in one of the most fun, exciting companies in Memphis, TN and Chatsworth, CA. If you thrive on community and communication, learning from your failures, and embracing the unexpected, Golden Bolt is just the place for you.


Golden Bolt is an equal opportunity employer. 

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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS

Location

Golden Hippo is located in Woodland Hills, one of Los Angeles' finest neighborhoods. We're nestled in-between a serene creek and shopping center.

An Insider's view of Golden Hippo

What’s the vibe like in the office?

It is professional yet lively and relaxed. The office is always buzzing with people exchanging ideas and discussing different ways to reach our goals. It’s fun to work in an environment that works hard, but plays hard too!

Tannum

Online Reputation Management Lead

How do you collaborate with other teams in the company?

We use a mix of Jira/Slack/Invision to help facilitate clear
communication between different departments. In addition to these applications, we thrive on face-to-face interactions which help everyone share ideas and feedback about different projects and we have tons of meeting spaces that help us be able to have focused and efficient conversations.

Anisha

Front End Developer

How has your career grown since starting at the company?

Unlike large corporations where individuals have very specific jobs that limit their duties and exposure to growth, Golden Hippo has allowed me to quickly gain a lot of valuable skills for my career growth. I have plenty of exposure to challenging assignments. I've also learned how to adapt and improvise as well as take on new duties.

Ahmad

Supply Chain Analyst

How do your team's ideas influence the company's direction?

Golden Hippo has a culture that encourages everyone to share ideas. For example, our customer care agents hear firsthand what customers are saying, so we’re able to take that information and funnel it back to the product developers, writers, etc. This allows us to directly influence the way campaigns are run and optimized.

Peter

Chief Customer Officer

What projects are you most excited about?

The Management and Leadership training initiatives. These programs are meant to support the development of our future Hippo leaders, regardless of their existing experience and career levels. L&D is planning on leveraging the knowledge of our existing leadership team and learning resources to ensure successful results for all training initiatives.

Claudia

Learning & Development Manager

What are Golden Hippo Perks + Benefits

Golden Hippo Benefits Overview

At Golden Hippo our benefits extend far beyond providing coverage for basic health services. Whether it's downloading the medical plan app, or having the ability to quickly connect to life balance resources, our benefit plans contribute to sustaining a well-rounded life.

Culture
Volunteer in local community
Various teams at Golden Hippo volunteer various local charities, as well as participate in food drives for the local food bank.
Partners with Nonprofits
Golden Hippo support various global charities through many of our brands, including Smile Train, Charity:Water, Vitamin Angels, and more!
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Hiring managers train in how to be aware of unconscious bias during interview and hiring training.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Company pays 100% of the employee's premium
Vision Benefits
Company pays 100% of the employee's premium
Health Insurance Benefits
Company pays 100% of the employee's premium
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Monthly KPI bonus based on company performance
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We offer a lot of unique company perks! Some of these include free Crossfit classes, a fully-stocked kitchen, catered birthday lunches, free yoga and meditation classes throughout the day, and a dog-friendly office!

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