WHO WE ARE

Golden Hippo is a young, growing direct to consumer digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. Our e-commerce platform enables us to do so powered by incredible tech talent. We're growing fast, but our core values remain the same as when we were founded in 2010. If you're passionate about cutting edge marketing and technology, design, copywriting, video editing, and the operations behind all this, we want to hear from you. And if you are results driven, ambitious, a creative problem-solver, have a positive energy, collaborative and team oriented, and a continuous learner we might just be the perfect place for you!

Golden Bolt, the fulfillment division of Golden Hippo is currently looking for a Quality Assurance Associate I for our fulfillment center in Chatsworth, CA. This person is responsible for ensuring regulations are met for all cosmetic products and brands. They will evaluate and approve contract manufacturers, review all product labeling, and ensure product quality meets all applicable regulations. They will also be responsible for ensuring compliance for differing international market regulations and retailer requirements.

THE ROLE

Golden Bolt is currently looking for a Quality Assurance Associate I.

WHY YOU SHOULD WORK WITH US

At Golden Bolt you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. A career at Golden Bolt is more than just a job. It's the chance to work among friends every day, to work and play hard, and to see the results of your work firsthand. We work in a lively, laid back work environment with a fully stocked kitchen for our employees to use. We also offer:

• Competitive salary (DOE)
• Employer-paid benefits (medical, dental, vision, life)
• Matching 401K plan
• Highly interactive work with a talented, passionate team
• UNLIMITED room for growth and results-based pay increases

WHAT YOUR DAY WILL LOOK LIKE

• Visually inspects incoming products, labels, and packaging to ensure it meets quality standards
• Reviews product Certificate of Analysis (COA) against internal specifications, while ensuring all packing lists, Bill of Lading (BOL) and other documentation is correct and acceptable as it relates to incoming products from manufacturers
• Determines and communicates appropriate resolution if product does not meet quality standards 
• Compiles and documents COA history and inspection checklists within database so it may be accessed and reviewed by team
• Work with manufactures to determine root causes and corrective actions of customer complaints
• Develops, recommends, and monitors corrective and preventative actions
• Prepares metric reports to communicate outcomes of quality activities
• Evaluates audit findings and implements appropriate corrective actions
• Reviews labeling operation documents
• Responsible for document management systems
• Sends out samples to third party labs and assesses results against internal product specifications 
• Assures ongoing compliance with quality and industry regulatory regulations
• Adapts easily to changes in standards or policies
• Other duties as assigned

IDEAL CANDIDATES WILL HAVE

• Bachelor's Degree 
• 2+ years of quality assurance experience 
• Strong organizational prowess and ability to prioritize several tasks appropriately
• Excellent written and verbal communication skills
• Self-motivated with ability to work independently 

Golden Hippo Company Culture Highlights:

• Winner of Comparably's Award for Best Company in Los Angeles 2021
• Winner of Comparably’s Award for Best Teams - Marketing 2021
• Winner of Comparably’s Award for Best Company - Leadership 2020
• Winner of Built In LA’s Best Places to Work - Perks & Benefits 2020 & 2021
• Golden Hippo is ranked in the top 5% of companies for Work Culture on Comparably.

Check us out on Comparably! 

Equal Employment Opportunity
Golden Hippo strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
 We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Golden Hippo recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Golden Hippo may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.