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Partner Integration Project Manager

The Partner Integration Project Manager (Supplier Partnerships) is an integral, highly visible role contributing to the overall success of Supplier partnerships at ServiceTitan. You will spearhead technical project management for integration development with Supplier partners that drive immense value to our customers, while also driving meaningful business to ServiceTitan. You have a well-rounded background -- with emphasis on technical expertise paired with client or partner management skills -- drawing key elements from roles such as technology consulting, IT implementation, software development or product management.

What you’ll do:

• Partner with Product, Growth, and Product/Partner Marketing to define scope, requirements, go-to-market strategy, and to launch integrations with immense value and high adoption

• Enable strategic partners to implement integrations into ServiceTitan solutions that drive growth, and/or efficiency for mutual customers within existing and new verticals

• Act as the primary point of contact for partners’ technical teams, project managing and supporting partners during the implementation, go-to-market, and alpha/beta phases

• Present goals and progress towards those goals to senior management, consistently flagging risks and proposing mitigation strategies, and identifying opportunities to enhance the go-to-market process both internally and externally

What you’ll need:

• 5+ years of relevant work experience with IT projects and/or software marketplace development

• Bachelor's Degree, MBA or equivalent experience preferred

• Exposure to APIs and other integration frameworks

• Excellent communication skills with the ability to clearly and thoughtfully explain complex concepts to diverse audiences

• Ability to operate independently with minimal oversight and drive project delivery with partners

• Intelligent, hard working and tech savvy 

• Ability to build strong relationships internally and externally

• Results-driven, detail-oriented and organized self-starter

• Openness and ability to be coached, passion for winning, persistence and determination

• Ability to work effectively with cross-functional stakeholders

• Strong leadership skills with proven verbal and written communications skills

• Familiarity with HVAC, Plumbing or Electrical industries is a plus

• Familiarity with SaaS industry and software integration marketplace development is a plus

• Experience with Asana or other project management tools is a plus

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.