Front Desk Associate
Golden Hippo Media is a young, growing digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. We're growing fast, but our core values remain the same as when we were founded in 2010.
Golden Hippo Media is currently looking for a Front Desk Associate to support the building and facilities functions by managing the reception area and granting access to visitors. This person will need to be personable, with a high level of customer service and judgment.
HERE IS WHAT WE OFFER YOU
At Golden Hippo you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. A career at Golden Hippo is more than just a job. It's the chance to work among friends every day, to work and play hard, and to see the results of your work firsthand. We work in a lively, laid back work environment with a fully stocked kitchen for our employees to use. We also offer:
- Competitive salary (DOE)
- Employer-paid benefits (medical, dental, vision, life)
- Matching 401K plan
- In-office CrossFit gym with professional coaches
- Yoga and meditation breaks
- Casual, "no dress code" atmosphere and an open office space
- Highly interactive work with a talented, passionate team
- UNLIMITED room for growth and results-based pay increases
WHAT YOUR DAY IS LIKE
- Schedule 8:30am-4:30pm
- Manage the reception area
- Controlling access to the building
- Allowing people in and out of the building
- Monitoring cameras
- Managing deliveries from vendors
- Assisting visitors and directing them to the correct location
- Greeting visitors in person
- Answers phone calls and refers any questions to appropriate team members
- Maintaining it clean and organized
- Receiving, sorting and delivering mail
- Filing, photocopying, faxing or emailing important documents
- Maintaining security by following procedures
- Utilizing the telecommunications system by following the instructions for operation
BEST CANDIDATES WILL HAVE
- 1+ Year(s) of Front Desk experience
- Excellent customer service skills
- Great organizational skills
- High attention to detail
- Excellent written and verbal communication skills
- Experience in answering and directing incoming phone calls in an office environment
Golden Hippo is always looking for smart, driven self-starters who are excited to build a place for themselves in one of the most fun, exciting companies in Los Angeles. If you thrive on community and communication, learning from your failures, and embracing the unexpected, Golden Hippo just might be the place for you.