Ready to be a Titan?

The Sr. Director of Growth Strategy is an integral, highly-visible role contributing to the overall success of the Growth team at ServiceTitan. As Sr. Director of Growth Strategy, you will be responsible for leading the Growth Strategy team whose mission is to incubate new opportunities for ServiceTitan, while supporting other critical areas of the business (in and outside of Growth) that help shape broader company strategy. This individual has a well-rounded background -- including analytic rigor and strategic thinking -- drawing key elements from roles such as management consulting, corporate strategy/development, and business operations. 

The ideal candidate is highly motivated to drive new growth opportunities, helping ServiceTitan continue to expand by entering new markets and reaching maturity, while also keeping a pulse on new opportunities and strategic decisions that will drive future growth.

What You'll Do:

• Drive the development of new assessments and business cases across a variety of initiatives (new products, new markets, market sizing, etc.) 

• Present to senior leaders and stakeholders by preparing presentations that articulate the team’s key takeaways and recommendations

• Develop strategic frameworks and methodologies to drive critical business decisions and build consensus with senior leadership across the organization

• Lead complex financial analyses/models, competitive assessments, primary and secondary research activities, customer validation efforts, and more

• Empower: inspire, mentor, and manage a high-performing Growth Strategy team

• Collaborate with the Product team to identify and roadmap all product gaps and prioritize them based on level of effort, customer value, etc.

What you'll need:

• 10-15 years of work experience in management consulting, corporate strategy/development, business operations or similar role executing on growth opportunities

• Experience in B2B technology market environments with exposure to Software or SaaS businesses preferred

• Extensive experience conducting quantitative and qualitative analyses (e.g. gap assessments, market sizing, what-if scenarios, etc.)

• Ability to distill complex issues into structured frameworks and concrete action plans

• Comfort with ambiguity in a dynamic working environment; know how to balance getting the details right while still moving fast

• Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels

• A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.