Director of Fulfillment Operations

| Hybrid
Sorry, this job was removed at 12:10 p.m. (PST) on Wednesday, February 3, 2021
Find out who's hiring in Greater LA Area.
See all Operations jobs in Greater LA Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Golden Hippo is a young, growing digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. We're growing fast, but our core values remain the same as when we were founded in 2010.

Golden Bolt, the fulfillment division of Golden Hippo, is currently looking for a Director of Fulfillment for our fulfillment center in Chatsworth, CA. This position will oversee operations of a fulfillment building including staffing, supervising and coordinating production teams while maintaining a “safety first” attitude. You will assist in developing best practices for the fulfillment building and perform various financial analyses reporting to make process improvements recommendations to production and quality. 


HERE IS WHAT WE OFFER YOU

At Golden Bolt you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. A career at Golden Bolt is more than just a job. It's the chance to work among friends every day, to work and play hard, and to see the results of your work firsthand. We work in a lively and encouraging work environment. We also offer:

  • Competitive salary (DOE)
  • Employer-paid benefits (medical, dental, vision, life)
  • Matching 401K plan
  • Highly interactive work with a talented, passionate team
  • UNLIMITED room for growth and results-based pay increases


WHAT YOUR DAY IS LIKE

  • Serve as the single point of contact for all warehouse operations for the Chatsworth, CA facility. 
  • Responsible for achieving all warehouse cost and productivity related measures included but not limited to cost per unit processed, accident and injury prevention, Orders shipped on time, inventory accuracy, Associate and Manager engagement, data integrity, and transparency.
  • Reading and analyzing charts, work orders, production schedules and other records and reports to determine production requirements and to evaluate current production estimates and outputs. 
  • Planning and establishing work schedules, assignments and production sequences to meet production goals. 
  • Inspecting materials, products or equipment to detect defects or malfunctions. 
  • Interpreting specifications, blueprints, job orders and company policies and procedures for workers. 
  • Overseeing the creation, maintenance and consistencies of work procedures, policies and training programs; demonstrating equipment operations and work and safety procedures to new employees or assigning employees to experienced workers for training. 
  • Conferring with management or subordinates to resolve associate problems, complaints or grievances. 
  • Be responsible for the development and implementation of company-wide supply chain logistics and information technology strategies, supporting overall company objectives.
  • Be responsible for the entire IT hardware and software platforms, ERP, TMS, WMS, systems
  • Involved in system interface documentation; warehouse processes, optimization and migration of new platforms.
  • Managing all contract proposals, project scopes, integration configuration activities to deliver technical solutions.
  • Participating actively in forums and conventions, representing the company as a high performance, results driven and trustworthy organization.
  • Understand the financial implications and develop ROI analysis, for current and proposed strategic investments.
  • Be responsible for the day to day direction and administration of all activities within the Fulfillment building.
  • Ensuring that long term objectives established in collaboration with executive management are achieved.
  • Overseeing department functions, ensuring department operates effectively and efficiently.
  • Supporting the entire organization by presenting a clear and compelling supply chain logistics and information technology vision to both internal and external stakeholders.
  • Work in partnership with the Director of Memphis, TN site and VP, Fulfillment Operation to influence and set network wide distribution strategy to optimize network footprint and reduce total system-wide costs.
  • Build and foster strong cross functional relationships to ensure support of distribution strategy and alignment with business objectives.
  • Challenge suggested technical solutions and ensure that innovative technologies are operationally understood prior to introduction.
  • Communicate best practices and communicates KPI’s weekly, monthly, and quarterly.
  • Promote and ensure a clean and safe work environment.
  • Full command of the financial performance of the site.
  • Responsible for evaluating and managing vendor contracts. 
  •  Financial responsibility for all accounts/cost centers under fulfillment operations in the specific facility.
  • Oversee and ensure a Safety culture in the building.
  • Ensure best practices and procedures are being followed in accordance to company and regulatory policies.
  • Enhance and uphold an engaged workforce to meet the established goals set.


BEST CANDIDATES WILL HAVE

  • Bachelor's Degree preferred
  • Minimum of 10 years management experience required with broad management experience in multiple areas of Logistics, Industrial Engineering, Management, Distribution, Transportation, and Information Technology.
  • Experience with being involved in implementing automation and evaluating facility is preferred.
  • Considerable experience successfully working with all levels of leadership.
  • Strong integrity, a sense of urgency, be accountable, be results driven, self-motivated and a good team player accustomed to working in a fast-paced environment.
  • Excellent communication skills, negotiating skills, transparent, professional appearance and the ability to work independently and as part of a team.
  • Strong collaborator, working great in cross functional relationships.
  • A dedication to customer service that will permeate the entire organization.
  • Experience and proficiency in common computer software, e.g., MS Word, Excel, PowerPoint.
  • Knowledge of WMS management software is also required.
  • Able to follow written or verbal instructions.
  • Demonstrate good communication skills in English.


Golden Bolt is always looking for smart, driven self-starters who are excited to build a place for themselves in one of the most fun, exciting companies in Memphis, TN and Chatsworth, CA. If you thrive on community and communication, learning from your failures, and embracing the unexpected, Golden Bolt is just the place for you.


Golden Bolt is an equal opportunity employer. 

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • AWS (Amazon Web Services)Services
    • Google CloudServices
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • HootsuiteCMS
    • WordpressCMS
    • DocuSignCRM
    • MailChimpEmail
    • MaropostEmail
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

Golden Hippo is located in Woodland Hills, one of Los Angeles' finest neighborhoods. We're nestled in-between a serene creek and shopping center.

An Insider's view of Golden Hippo

What’s the vibe like in the office?

It is professional yet lively and relaxed. The office is always buzzing with people exchanging ideas and discussing different ways to reach our goals. It’s fun to work in an environment that works hard, but plays hard too!

Tannum

Employer Brand & Employee Engagement Manager

How do you collaborate with other teams in the company?

We use a mix of Jira/Slack/Invision to help facilitate clear
communication between different departments. In addition to these applications, we thrive on face-to-face interactions which help everyone share ideas and feedback about different projects and we have tons of meeting spaces that help us be able to have focused and efficient conversations.

Anisha

Front End Developer

How has your career grown since starting at the company?

Unlike large corporations where individuals have very specific jobs that limit their duties and exposure to growth, Golden Hippo has allowed me to quickly gain a lot of valuable skills for my career growth. I have plenty of exposure to challenging assignments. I've also learned how to adapt and improvise as well as take on new duties.

Ahmad

Supply Chain Analyst

How do you make yourself accessible to the rest of the team?

It’s one thing to be accessible, it’s another thing to be sought out. That requires building a foundation of trust, and safety. I establish that by reaching out, being highly visible, authentic, compassionate, with invitations to be sought out. I am timely in my response, connect on a human level, follow-up, and am thus viewed as truly accessible.

Kevin

Chief HR Officer

What does career growth look like on your team?

One of the things that I love most about working at Golden Hippo is that I'm surrounded with people that genuinely care about my growth and development, both professionally and personally. My manager is always looking for ways to help me improve my skills, advance my career, and seek greater opportunities within the company...

Austin

Video Editor

What are Golden Hippo Perks + Benefits

Golden Hippo Benefits Overview

At Golden Hippo our benefits extend far beyond providing coverage for basic health services. Whether it's downloading the medical plan app, or having the ability to quickly connect to life balance resources, our benefit plans contribute to sustaining a well-rounded life.

Culture
Volunteer in local community
Various teams at Golden Hippo volunteer various local charities, as well as participate in food drives for the local food bank.
Partners with nonprofits
Golden Hippo support various global charities through many of our brands, including Smile Train, Charity:Water, Vitamin Angels, and more!
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring managers train in how to be aware of unconscious bias during interview and hiring training.
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Company pays 100% of the employee's premium
Vision insurance
Company pays 100% of the employee's premium
Health insurance
Company pays 100% of the employee's premium
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Monthly KPI bonus based on company performance
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We offer a lot of unique company perks! Some of these include free Crossfit classes, a fully-stocked kitchen, catered birthday lunches, free yoga and meditation classes throughout the day, and a dog-friendly office!

More Jobs at Golden Hippo

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Golden HippoFind similar jobs like this