Accounting Implementation Manager, Intacct

| Greater LA Area

We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. 

Accounting Implementation Manager, Intacct

ServiceTitan is looking for an Accounting Implementation Manager to join our team. The ideal candidate will have seven or more years of professional experience which includes a balanced combination of accounting, ERP implementation experience, and client relationship management. The Intacct Implementation Manager will work in parallel with members of our implementation team to provide our largest clients with fully integrated ERP solution utilizing ServiceTitan’s and Intacct’s software platforms.

The person will have three main responsibilities: 1) Lead the discovery, design, setup and UAT of Intacct accounting platform, 2) serve as Intacct SME and collaborate with product and implementation team members to improve our Intacct integration and implementation methodology 3) set and manage client relationships for ongoing Intacct implementation projects. The candidate will be comfortable communicating with personnel at all levels from front line payroll/accounting representatives to Controllers and CFOs.

What you'll do

  • Conduct Intacct discovery with clients to determine integration objectives and scope
  • Document business processes including order to cash, procurement to pay, and GL to reporting
  • Configure Intacct instance according to customer requirements
  • Train end users on the Intacct system
  • Assist customers with data conversions
  • Develop reports and dashboards utilizing the Intacct tools.
  • Setup and configure 3rd integration tools with assistance from the ServiceTitan Implementation Manager
  • Manage multiple projects at any given time and successfully deliver high quality results.
  • Act as an Intacct subject matter expert and contribute to future product development and integration efforts
  • Serve as the face of the company in front of our largest clients and skillfully navigate all conversations, from introduction to long term relationship building
  • Coordinate with cross-functional resources to deliver against defined timelines and client accounting business requirements
  • Anticipate project risks and issues, confidently address all challenges, mitigate risks and issues and escalate to appropriate parties where required

What you'll need

  • Four-year degree in Accounting, Finance or MIS (CPA desirable but not required)
  • 4-7 years of professional experience which includes at minimum 1-2 years in each of the following areas 1) Accounting 2) ERP Implementation 3) Client Relationship Management
  • Excellent MS Excel skills, particularly logical and reference functions
  • Be a problem-solver who has a demonstrated ability to overcome challenges with creative solutions
  • Be meticulously detail-oriented with the ability to multitask, manage client expectations and align external resources for quality and timely delivery of projects
  • Natural ability to think several steps ahead of the client and take proactive steps to address roadblocks and issues
  • A track record of leading successful Intacct implementations
  • Solid understanding of Procurement, Revenue Recognition, AR/AP and Financial Reporting
  • 10-25% travel

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, Marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is here to champion the people in home services. ServiceTitan helps them provide a wonderful customer experience, improve sales and more easily manage their business.

Los Angeles Business Journal Top 100 Fastest Growing Private Company for 2017 
Inc. 5000 – America’s Fastest Growing Companies 2017
Forbes - Next Billion-Dollar Startup List 2017

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • MySQLDatabases

Location

801 N Brand Blvd #700, Glendale, CA 91203
801 N Brand Blvd #700, Glendale, CA 91203

Insider's spotlight

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Learning & Development Specialist

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Daily Meals Provided
Game Room
Stocked Kitchen
Happy Hours
Parking
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