Account Manager at 12Twenty Inc.

| Santa Monica
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As an Account Manager, you will be the liaison between our clients and the internal 12Twenty team. You will manage and oversee all aspects of your accounts, while keeping a constant flow of communication between the clients and the team. 

Our ideal candidate must be comfortable with (and excited about) working in a close-knit startup environment. You must understand the importance of building and cultivating client relationships. You should be detail oriented, analytical and proactive, so that you quickly understand what clients are looking for and how best to meet their needs. You must possess a keen understanding on how to think on your feet in fast paced situations, and have flexibility in creating and altering strategy in the ever-changing world of startups. You will be working for a fast-growing, fast-moving company, and we will expect you to keep up. If you are talented and driven, we want to talk to you.

 

Qualifications:

  • Bachelor’s degree

  • 2-3 years in account management, and/or customer care preferred. (Preferably in B2B SaaS)

  • Exceptional writing and communication skills, problem-solving abilities, along with impeccable organizational and time-management skills

  • Passionate about ensuring our clients’ success in using 12Twenty's product suite to meet key objectives, as well as professional and timely handling of issue escalations

  • Possess a sense of urgency, and a desire to see projects through to fruition and to consistently deliver.  Experience in project management is a plus

  • Knowledge in Salesforce, Freshdesk or other Customer Support tools is a plus

  • Strong professional etiquette along with the ability to diffuse and resolve conflicts in real-time with maturity, and poise.

  • Highly motivated self-starter who is passionate about the success of others



About 12Twenty, Inc.:

12Twenty is a fast growing, Santa Monica-based startup that’s changing the way University Career Centers and students approach recruiting. Through its suite of apps, 12Twenty provides career centers with a platform to more effectively manage the employment process while enabling students to have a better view of the entire recruiting cycle.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases

Location

12Twenty Inc. is located in downtown Santa Monica. Walking distance to the beach and to a plethora of coffee shops, we got you covered.

An Insider's view of 12Twenty Inc.

What are some social events your company does?

Every summer we have a Beach Day when we close down early and head to the beach for volleyball and relaxing.
Our annual holiday party is always a blast.
Plus regular happy hours and coffee shop outings.

Matt Miller

VP Business Development

What are 12Twenty Inc. Perks + Benefits

Culture
Eat lunch together
Team owned deliverables
Team based strategic planning
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Employees receive 24 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking

Additional Perks + Benefits

Competitive Salary & Stock Options. Catered Friday Team Lunch. Beach days with volleyball, pizza, and beer. Unlimited healthy and not-so-healthy snacks.

Submit your resume and cover letter to [email protected]
Apply now
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