Operations Specialist

Make your next move an expert one.

At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

**This position is an onsite role based out of our Ontario, CA office. **

About you

Joining as an Operations Specialist, you’ll work closely with the Regional Managing Director and Directors of Operations to streamline communication and operations across our California region, supporting leadership in achieving key REMS business objectives.

In this role you will

• Ensure company initiatives, procedures, and deadlines are effectively communicated and implemented across the portfolio.

• Follow up on outstanding property and business-level requests, working closely with Directors and Property Managers to keep tasks on track and ensure critical deadlines are met.

• Maintain accurate records of all management agreements, amendments, and terminations in Salesforce. Ensure timely uploads via the Management Agreement Portal and perform quarterly reconciliations salesforce as needed.

• Assist in recruiting, hiring, onboarding, and offboarding processes, including drafting business cases and administering the workflows process in Workday.

• Monitor client deliverables to ensure all deadlines and compliance requirements are met in accordance with PMA standards.

• Conduct Quality Assurance checks related to PMA administration, internal REMS policies, and compliance documentation (e.g., management contracts, vendor agreements, construction billing, lease files, COIs).

• Support onboarding of new properties by collecting documentation and guiding Property Management teams through the Colliers onboarding checklist.

• Deliver new employee orientations to ensure all hires receive REMS/client-specific training and required onboarding materials.

• Participate in special projects and internal initiatives as assigned.

What you’ll bring

• 2+ years’ experience in commercial real estate.

• Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines

• Proficient in Microsoft Office (MS Outlook, MS Word, MS Excel)

Pursuant to state/local law, Colliers is disclosing the following information:

Area/Location Specific: Ontario, CA

Approximate Hourly Range for this Role: $38.46/hour to $43.26/hour

Our hourly ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [email protected] for assistance.