Develop and maintain ServiceNow reports, dashboards, performance analytics, data extracts, and Power BI executive reporting. Build data models, KPIs, measures, and visualizations for operational performance, compliance, service health, and engineering effectiveness. Automate reporting, data collection, validation, distribution, and notifications using Power Automate, PowerShell, Python, or similar tools. Support Workspace ONE, Intune, macOS troubleshooting, monitoring, endpoint compliance, incident resolution, documentation, and change management.
Role : Omnissa Workspace ONE
Location : - Atlanta, GA 5 Days On site Is Must
Mode of Hire : Only Full time /W2
Priority skills (New!):
- Develop and maintain ServiceNow reports, dashboards, performance analytics, and data extracts to support operational and management reporting.
- Design and develop Power BI dashboards and executive-level reporting using ServiceNow and other enterprise data sources.
- Build data models, measures, KPIs, and visualizations that provide actionable insights into operational performance, compliance, service health, and engineering effectiveness.
- Identify opportunities to use automation, scripting, APIs, and workflow technologies to improve reporting efficiency and accuracy.
- Automate recurring reporting activities, data collection, validation, distribution, and notification processes.
- Partner with engineering, operations, security, service management, and leadership teams to define reporting requirements and translate them into measurable KPIs.
Experience developing automated reporting solutions using technologies such as Power Automate, PowerShell, Python, or similar automation frameworks.
Secondary skills:
- Experience supporting, using technology – Omnissa Workspace ONE, Microsoft Intune.
- Medium level of knowledge and experience with Apple MacOS Support and Troubleshooting.
- Monitor system performance, compliance and logging/monitoring
- Collaborate with engineering teams to resolve incidents based on log data
- Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
- Troubleshooting methodology skills
- Must be able to document incidents and problem resolutions carefully and accurately
- Experience with change management concepts, tools and implementations preferred
Similar Jobs
Cloud • Information Technology • Security • Software
Lead and develop a distributed, multi-country Sales Engineering team supporting international SaaS revenue growth. Coach discovery, demonstrations, and Proofs of Value; improve technical win rates and POV efficiency; optimize technical resource allocation; and partner with Sales, Professional Services, Customer Success, and Product. The role also handles strategic deal reviews, escalations, executive customer discussions, performance analysis, competitive enablement, and implementation handoffs.
Top Skills:
Active DirectoryAndroidChorusGenerative AiGongIdentity And Access Management (Iam)iOSJAMFJumpcloudLdapLinuxmacOSMicrosoft EntraMicrosoft IntuneMobile Device Management (Mdm)Multi-Factor Authentication (Mfa)OktaOmnissa Workspace OneSalesforceSingle Sign-On (Sso)Unified Endpoint Management (Uem)Windows
Information Technology • Consulting
Administers and supports Omnissa Workspace ONE, Microsoft Intune, and macOS endpoints while developing ServiceNow and Power BI dashboards, KPIs, and executive reports. Automates reporting and operational workflows using Power Automate, PowerShell, Python, and APIs. Monitors endpoint compliance, system health, and security posture; partners with engineering, security, and operations teams; and documents incidents, resolutions, and change-management activities.
Top Skills:
APIsItilmacOSMicrosoft IntuneOmnissa Workspace OnePower AutomatePower BIPowershellPythonServicenowServicenow Performance Analytics
Healthtech • Software • Biotech • Pharmaceutical
Medical Director supporting oncology real-world evidence, precision medicine, and cancer genomics initiatives. Partners with biopharma clients and cross-functional teams to design and validate clinical-molecular datasets, support translational research and clinical development, scope custom data solutions, and apply evidence to rare tumors, biomarkers, external control arms, and trial planning. Also contributes to pre-sales, internal training, scientific studies, and conference presentations.
Top Skills:
Artificial IntelligenceCancer GenomicsMulti-OmicsReal-World Evidence
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
