Test and validate digital media deliveries to ensure technical compliance and proper display. Troubleshoot audio/video sync, language, and metadata issues. Manage SD card inventory and duplication, track delivery statuses, coordinate rejected media with partners, document vendor/internal errors, and support cross-functional content integration and lab process improvements.
The Media Integration Specialist supports the seamless delivery of media solutions that meet customer expectations and enhance the overall user experience. They ensure media compliance with technical standards, manage content workflows, resolve issues, and uphold industry regulations.
Duties and Responsibilities:
- Conduct media testing independently, including cross-referencing content and verifying proper display, with occasional oversight
- Interpret and understand complex customer requirements and profiles, and perform testing
- Take initiative to identify and troubleshoot technical compliance issues, including more detailed audio/video sync issues, language verification, and metadata correctness
- Record and communicate vendor issues, missed internal testing errors, and fielded errors to account managers in a timely manner
- Monitor and manage SD card inventory, perform regular duplication, and ensure proper tracking
- Independently assess and report on technical challenges in content display, escalating issues when necessary
- Lead the coordination of rejected media with CSPs, ensuring timely re-work and updates to schedules
- Ensure compliance with lab safety, cleanliness, and layout guidelines, and contribute to process improvement initiatives
- Support cross-functional integration tasks for content deliveries (SVT, EIS etc)
- Maintain digital media delivery statuses and monitor workflows, ensuring test schedules are met
Requirements
- Technical, vocational, or certificate-based training in a related field preferred; relevant work experience may be considered in lieu of formal education
- 2+ years of experience with media integration, media operations, digital content management or related skills
- 2+ years of experience in the In-Flight Entertainment industry or digital media delivery
- Demonstrated accuracy in reviewing and verifying data or content
- Capability to assess compliance and identify discrepancies effectively
Benefits
The starting pay range for this position is $26 to $33 per hour however, the base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.
In addition to a comprehensive package of health benefits that include company contributions, RAVE Aerospace offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:
- Discretionary bonus program
- Future financial security with a 401(k) program with company match
- Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown
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