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Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.
The Manager, Digital Engagement & Commercial Enablement will lead the development of innovative digital solutions that make it easier for Heartflow's field sales and strategic sales teams to plan, communicate, and win. This role involves identifying and building the digital tools, formats, and workflows that meet reps and strategic partners where they are.
This is a highly visible, innovation-focused role. It requires strong technical fluency, sound judgment on which digital investments are worth making, and hands-on experience shipping digital tools or programs used by internal sales teams.
This is a remote position, with up to 25% travel throughout the U.S. required.
Key ResponsibilitiesDigital Engagement Strategy & Solution Design
- Identify, prioritize, and design new digital tools, formats, and workflows that improve how field sales and strategic sales teams plan, communicate, and execute (e.g., a reimagined QAP tool, audio/podcast content, mobile-first resources)
- Bring outside experience building digital solutions for internal sales teams and translate it into new approaches for Heartflow's commercial organization
- Own the roadmap for digital commercial engagement initiatives, balancing effort, cost, and expected impact
Strategic Sales Digital Solutions
- Partner with Strategic Sales leadership to identify points of friction in the physician experience and design solutions to remove them
- Ensure any workflow touching patient data is built in partnership with the appropriate compliance, security, and clinical teams
Field Enablement Technology
- Evaluate, select, and manage the digital tools and platforms (e.g., ACTO, Absorb, podcast/media hosting, mobile apps) that support field and strategic sales engagement
- Act as the internal owner for new digital enablement platforms, from vendor evaluation through rollout and adoption
- Continuously improve tools based on usage data, rep feedback, and business needs
Content & Experience Design
- Lead the creation of new content formats (audio, video, interactive, mobile) that fit how reps actually work in the field
- Leverage design tools to build engaging, on-brand digital experiences
- Adapt and evolve commercial planning resources to prioritize clear and action-oriented commercial planning
Cross-Functional Collaboration
- Partner with Sales, Strategic Sales, Marketing, IT, Clinical, and Commercial Enablement leadership to ensure new digital solutions are aligned with business objectives and technically sound
- Work with regional and strategic sales leaders to pilot new tools and gather field feedback
Analytics & Reporting
- Define success metrics for each digital initiative and track adoption, usage, and business impact
- Report on the effectiveness of digital engagement programs and use the data to inform the roadmap
- 8+years of work experience and 4–6 years of experience designing and executing digital engagement or digital enablement solutions for internal sales or commercial teams (required)
- Proven track record bringing innovative digital tools, formats, or workflows (e.g., mobile apps, podcast/audio content, interactive planning tools) from concept to adoption
- Comfort scoping and partnering with IT/Engineering on more complex digital workflows, including data pass-through and system integrations
- Experience with sales enablement and/or LMS platforms (e.g., ACTO, Absorb) is a plus, but this role is not administration-focused
- Strong project management skills, with a track record of managing multiple initiatives simultaneously while meeting deadlines
- Excellent communication and cross-functional collaboration skills, including with senior regional and strategic sales leadership
- Experience defining and tracking KPIs to assess the effectiveness of digital programs
- Bachelor's degree in a related field, or equivalent experience
The base compensation range for this role is $125,000 – $175,000 depending on experience and geographic location. This role is also eligible for an annual bonus.
Note: While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management's right to assign or re-assign duties or responsibilities to this job at any time.
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