Woongjin, Inc.
Logistics Operations Management (Control Tower) - Bilingual (English/Korean)
Be an Early Applicant
Manage control tower logistics operations across drayage, rail, transloading, warehousing, and OTR transportation. Monitor shipments, analyze performance, develop KPI reports, manage transportation partners, lead service improvements, support contracts and implementations, and coordinate cross-functional issue resolution. Lead and develop team members while driving optimization, automation, standardization, customer satisfaction, and operational excellence. Requires bilingual English and Korean communication and up to 20% U.S. travel.
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
- Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation.
- Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues.
- Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters.
- Analyze transportation data to identify trends, operational risks, service failures, and cost-saving opportunities.
- Manage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction.
- Review carrier performance and conduct regular business reviews to drive continuous service improvements.
- Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization.
- Support transportation contract reviews, service agreements, and implementation of new logistics programs.
- Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution.
- Lead and develop team members while promoting accountability, collaboration, and customer-focused service.
- Support day-to-day operations as needed and lead by example with a hands-on approach.
- Perform other job-related duties and special projects as assigned.
- Bachelor's Degree required.
- Bilingual in Korean and English required.
- 8+ years of transportation, logistics, freight forwarding, or supply chain related experience.
- Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation.
- Strong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks.
- Experience managing transportation vendors, carrier performance, and customer relationships.
- Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.
- Excellent analytical, organizational, problem-solving, and project management skills.
- Ability to prioritize multiple projects and consistently meet deadlines in a fast-paced environment.
- Strong presentation, communication, and interpersonal skills with the ability to work effectively across cross-functional teams.
- Experience leading, coaching, and developing team members with effective leadership.
- Experience with TMS, WMS, ERP, or logistics visibility platforms preferred.
- Self-motivated, reliable, and committed to delivering high-quality work on time.
- Hands-on leader who is willing to support the team with both operational tasks and strategic projects.
- Ability to travel up to 20% within the U.S
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Woongjin, Inc. Buena Park, California, USA Office
Buena Park, CA, United States
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