Snap Inc.
We believe the camera presents the greatest opportunity to improve the way people live and communicate.
Santa Monica, CA
Hybrid

Head of Legal Operations

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We’re looking for a Head of Legal Operations to join Snap Inc! As a member of the Legal team, you’ll be responsible for creating, maintaining, and driving processes and practices to improve the day-to-day efficiency and effectiveness of the team’s operations. Working from our Los Angeles, CA headquarters, you’ll manage and support initiatives across the full range of subject matter supported by the Legal team, including contract management, eSignature software, outside counsel spend management, implementing department-wide technology applications, and other processes and scaling efforts. You’ll work with subject-matter specialists across the legal department and throughout Snap to enable the business to grow and scale accordingly. The ideal candidate is able to adjust to evolving priorities and business needs in a rapid-moving environment. You’ll also have a knack for working independently and collaboratively, proactively identifying areas for improvement, generating action plans, and putting those plans into action to serve the department and company. 


What you’ll do:

  • Manage department resources and processes related to matter and workflow management, knowledge management, eDiscovery, compliance, document management, and billing management

  • Identify and implement best in class technology, systems, and processes, including tools to maximize legal team intake and matter management efficiencies

  • Utilize your interpersonal skills to engage, influence, and align stakeholders at all levels through keen business acumen, professional competence, integrity, flexibility, and personal style

  • Keep current on the latest legal operations industry trends and developments

  • Lead outside counsel engagement processes, including alternative fee arrangements and maintenance, and enforcement of billing guidelines

  • Provide training and support to legal team members and internal clients

  • Provide regular reporting on workflows, metrics, and efficiency initiatives to all relevant internal stakeholders 

  • Maintain contract template versions and assist in deploying changes to templates across all systems

  • Work with your colleagues in the Legal department and across the company to identify and develop metrics to monitor and evaluate organizational effectiveness and internal client satisfaction

  • Define and drive strategic objectives for Legal Operations improvements

  • Support and manage ad hoc projects within the team and across the company

MInimum Qualifications:

  • Bachelor’s degree from an accredited college or university

  • 5+ years of experience in legal operations or a related field

Preferred Qualifications:

  • Law degree and/or MBA

  • Excellent understanding of Salesforce.com, Apttus, DocuSign, Jira, Google suite and Microsoft suite 

  • Outstanding analytical, communication, and organizational skills

  • In-depth understanding of law firm billing, pricing and compensation practices

  • Strong understanding of litigation and transaction matter lifecycles

  • Proven track record of making an impact through developing and executing on strategies and delivering key results

  • Strong ability to communicate concisely and effectively with a wide variety of audiences, including senior management and key stakeholders

  • Capacity to think strategically and creatively to identify issues and develop long-term solutions

  • Ability to coordinate and manage projects across various business departments

  • Experience in finance, including accounting principles, law firm pricing strategies, or and professional services practice management approaches

  • Comfortable working through ambiguity or uncertainty

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What are Snap Inc. Perks + Benefits

Snap Inc. Benefits Overview

At Snap, we empower and equip our team to make well being a priority and act on it. Our supportive health and wellness offerings are here to grow with you every step of the way.

Here are just a few of our benefits in more detail:

-Fully subsidized medical, dental, vision for you + spouse/domestic partners/dependents for full-time & part time (20+ hours) & interns
-Up to 16 weeks fully paid parental leave (up to 28 weeks birthing parents )
-Up to $40K adoption & fertility coverage / up to $80K surrogacy reimbursement
-1 month flexible, fully paid return to work program work
-120 hours of back-up care per year (US)
-6 weeks paid Family Caregiver leave & dedicated family care support through Wellthy
-25+ mental health sessions for you + dependents through Lyra
-For team members who need to travel for medical treatments that are banned in their state of residence, Snap will provide a travel benefit allowance that includes transportation and lodging of up to $10,000 for an individual seeking those services.
-401K matching
-Financial wellbeing through Northstar & legal support through RocketLawyer
-Mobile phone stipend

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
4-day work week
Our “default together” approach is an 80/20 model where we are asking team members to spend 80% of the time, on average, in the office, with the remaining 20% of the time spent remote.
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Remote work program
Snap's Flexible Work policy offers most team members the choice to work virtually in a Snap operating location or in-person from a Snap office.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our Employee Resource Groups are created and led by members of the Snap Inc. family. They empower us to come together to celebrate a common cause, raise awareness, and encourage advocacy.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute to a Medical FSA to pay for eligible medical expenses, or a Dependent Care FSA to pay for eligible daycare expenses, with pre-tax dollars.
Disability insurance
Employees can take up to 16 weeks of short-term disability for 60% tax-free pay with benefits remaining active. Long-term disability is also available at 60% tax-free.
Dental insurance
We provide free dental coverage for employees and eligible dependents. In addition, the plans have an orthodontia benefit. Annual in-network cleanings and exams are covered at no cost.
Vision insurance
Snap provides a free vision plan for employees and eligible dependents. The plan includes a LASIK benefit and a $200 annual frame/contact lens allowance.
Health insurance
We provide free PPO and HSA plans to employees and their dependents with the option to buy-up to an enhanced PPO plan with lower co-pays. In CA, Kaiser HMO is another free medical plan option.
Life insurance
We provide Basic Life and AD&D insurance at 2x salary at no cost.
Wellness programs
Snap's wellness program, SnapFit, offers events, programs, education, and more that will help you stay fit across four pillars: Mind, Body, Money, and Health!
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Snap offers a retirement savings plan that allows you to save for your retirement on a pre-tax and/or post-tax basis.
401(K) matching
Snap matches 100% up to 3% and 50% on your 4th and 5th contribution to both your pre-tax and/or Roth elective contributions and the match is immediately vested. We also offer the Mega Backdoor Roth.
Company equity
Snap offers compensation packages that allow you to share in Snap's long-term success!
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Snap provides back-up child care at a subsidized rate for up to 80 hours per year.
Generous parental leave
Non-birthing parents receive up to 16 weeks of full pay and birthing parents receive up to 26 weeks of full pay.
Family medical leave
Snap provides up to 6 weeks of full pay as part of our Family Caregiver Program.
Adoption Assistance
Snap will reimburse up to $40k towards any adoption expenses and $80k towards surrogacy expenses you incur and you are eligible for up to 16 weeks of full pay to bond with your new child.
Return-to-work program post parental leave
Fertility benefits
Adoption, surrogacy, infertility, and fertility preservation benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Salaried employees have a flexible vacation policy approved at their manager's discretion. Hourly employees get 15 days of vacation which jumps up to 20 days after 4 years of service.
Generous PTO
Generous time off and leave programs. In the US, this includes the following: Flexible vacation policy for exempt team members, Up to 3 weeks PTO for non-exempt, 12 paid holidays, 15 sick days
Paid volunteer time
Employees are allotted four hours of paid time off to volunteer at charities that align with the company’s philanthropic pillars: youth, education, and arts.
Paid holidays
9 paid holidays plus a floating holiday for hourly employees.
Paid sick days
Snap provides 15 sick days per year if you're feeling under the weather.
Office Perks
Commuter benefits
Our Commuter Benefit allows you to use tax-free funds to pay for parking and public transportation — such as train, subway, bus, ferry, trolley, or vanpool — as part of your daily commute to work.
Company-sponsored outings
There are various social events to choose from, ranging from cultural, health & fitness, personal development, volunteering, arts & crafts, and more.
Free daily meals
Various offices have in office free lunch provided Monday - Friday.
Free snacks and drinks
All offices are stocked with free snacks, drinks, coffee, etc.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Our headquarters offers parking if you decide to skip the Commuter Benefit.
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Snap has a Learning & Development program that enables employees to continue honing their skills, and individual teams have budgets to send eligible employees to industry conferences, trainings, etc.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Virtual coaching services

Additional Perks + Benefits

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