IT Systems & Support Specialist - Contract-to-Hire (41062)

We're looking for an IT Systems & Support Specialist to join our team on a contract-to-hire basis, keeping our technology environment running smoothly - from cloud infrastructure to day-to-day support for employees in the office and remote. This is a great opportunity for someone who wants to demonstrate their skills with the goal of transitioning into a permanent role. This person should enjoy variety, problem-solving, and being the go-to person when something needs to just work.

Contract Details

• Initial term: 6 months
  • Conversion to full-time employment will be evaluated based on performance, team fit, and business needs
• Compensation: $37.00-$42.00/hour
• Location: Newport Beach, CA

What You'll Do:

• Support cloud platforms and cloud infrastructure, ensuring systems are stable, secure, and performing well
• Provide hands-on IT support to in-office employees, troubleshooting hardware, software, and connectivity issues
• Support and maintain Virtual Desktop Infrastructure (VDI) environments
• Provide responsive IT support to remote employees across various locations
• Manage employee onboarding and offboarding, including account setup, equipment provisioning, and access deactivation
• Support network infrastructure, security tools, and Microsoft Office 365 administration
• Maintain accurate, up-to-date IT documentation, including processes, configurations, and troubleshooting guides

What You'll Bring:

• Experience in IT support, systems administration, or infrastructure roles
• Familiarity with cloud platforms (e.g., Azure, AWS, or similar)
• Experience with VDI environments
• Working knowledge of networking and security fundamentals
• Proficiency with Microsoft Office 365 administration
• Strong communication skills and ability to support both technical and non-technical users
• Detail-oriented, with a habit of documenting work clearly and consistently
• Comfortable working in a contract-to-hire arrangement with the goal of long-term placement

Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together through versatile in-person marketing and sales campaigns inside retailers, businesses and through door-to-door canvassing. Smart Circle operates from two locations: our headquarters in Newport Beach, California, and an office in Toronto, Ontario. Visit smartcircle.com to learn more! 

Why You’ll Love It Here:  

Smart Circle is committed to cultivating an environment that sparks curiosity, encourages bold thinking, and supports continuous development. We believe people thrive when they’re in roles that align with their strengths and ambitions, so we make space for individuals to stretch and explore new possibilities. Your next move matters so if you're looking for a place where ambition is celebrated and growth is tangible, Smart Circle may be the place for you!  

Total Rewards:  

Full-time temporary positions qualify for a benefits package that includes, sick leave, medical (with an HSA plan option), dental, vision and company paid Basic Life insurance, opportunity to enroll in Voluntary Life plans, Employee Assistance Program, 401K with employer match, home office stipend and opportunities for team building, growth, and development.

Equal Opportunity Employer:   

We are an Equal Opportunity Employer, committed to building a workplace where every individual is valued, respected, and empowered to grow, regardless of background or identity.    

We recruit, hire, evaluate, and promote based on talent and potential, without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. Discrimination or harassment of any kind has no place here, and we expect every team member to uphold a culture of dignity and respect.  

In accordance with applicable law, the compensation range listed within this job posting reflects our good faith estimate of the expected salary for this role at the time of posting. Final compensation will be determined based on a variety of non-discriminatory factors, including a candidate’s qualifications, skills, and experience. 

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT   

As part of your job application and our evaluation of your candidacy, we collect, receive, maintain, and use your personal information, which as used herein, means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. The following is the personal information we may collect as part of the application process:   

• Personal contact details, such as name, title, address, telephone number, and email address; and   

• Application information, such as your qualifications, skills, education, references, and other information that may be in your resume, cover letter, and materials you provide to us when applying for employment.   

We collect your personal information to evaluate your job application and candidacy for employment, to check your eligibility to work in the country in which you have applied, for background checks, and to comply with employment and other laws. If you become employed by us, we will notify you of additional categories of personal information that we collect, receive, and maintain for business purposes.