IT Manager

Atlas is the concierge and charge card built for those who expect more — unlocking access to world-class dining, luxury travel, and lifestyle experiences, while making spending seamless.

Our members are discerning, high-spending individuals who rely on Atlas for insider access, curated service, and unmatched reliability.

In just 12 months, we’ve scaled to over $X00,000,000 in spend volume — growing double digits month-over-month, organically and without paid marketing.

We’re backed by world-class investors and have multiple years of runway ahead. Our team is lean, senior, and fast-moving, with experience at Apple, Robinhood, Instacart, DoorDash, and leading startups.

The Role
We are looking for a hands-on IT Manager to own and evolve our internal IT function. This person will manage day-to-day IT operations, oversee equipment and endpoint management, ensure compliance with SOC2, and lead critical systems projects like our SSO migration. You’ll be both the go-to resource for IT support and the architect of scalable IT processes as we grow.

Responsibilities

• Own IT equipment procurement and lifecycle management (laptops, monitors, phones, etc.)

• Oversee technical onboarding and offboarding of employees, ensuring seamless access and deprovisioning.

• Manage endpoint devices (computers, mobile devices) to maintain SOC2 compliance; implement and maintain MDM/endpoint security tools.

• Provide IT Helpdesk support, resolving day-to-day technical issues for staff.

• Partner with Security/Engineering to enforce access controls, security policies, and IT best practices.

• Lead key IT infrastructure projects, beginning with a company-wide SSO migration.

• Maintain and optimize IT vendors, SaaS subscriptions, and support contracts.

• Build documentation and processes to enable IT to scale with the business.
  

About You

• 4–7 years of IT experience in a tech company environment, ideally in a fast-growing startup.

• Proven experience managing endpoint devices for SOC2 compliance (e.g., MDM tools such as Kandji, Jamf, Intune, or similar).

• Hands-on experience with SSO/identity providers (Google SSO, Okta, OneLogin, Azure AD, or similar).

• Strong troubleshooting skills across Mac/Windows operating systems, networking, and SaaS applications.

• Excellent communication skills with a “white-glove” approach to IT support.

• Highly organized, with experience building scalable IT processes and documentation.
  

Nice to Have

• Prior experience leading an SSO migration.

• Exposure to ISO 27001 or other security frameworks in addition to SOC2.

• Experience supporting globally distributed teams.

• Be the first IT hire at a rapidly growing startup.

• Shape Atlas’s IT strategy while executing the foundational work that keeps Atlas online

• Work alongside a passionate, ambitious team creating unique and magical experiences for our members.

• Competitive compensation (Salary + Equity), benefits, and membership perks… and you get an Atlas card!