Staff IT Product Manager, GTM

The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik.

Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like Salesforce.com, Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures.

We are looking for a meticulous and seasoned Staff IT Product Manager specializing in the  Quote-to-Cash (QTC) process. This role is crucial in ensuring seamless integration and optimization of the QTC lifecycle within a company's systems and processes. 

The QTC process encompasses the entire sales cycle, from generating an initial quote for a product or service to collecting the final payment.

• Leading Product Strategy: Developing and driving the vision and execution of the Quote to Cash platform and its integrations, often including systems like Configure, Price, Quote (CPQ), Order Management (OM), and Service contract/Entitlement.
• Process Optimization: Owning, optimizing, and continuously improving end-to-end QTC business processes. This includes identifying process gaps, streamlining workflows, and implementing best practices.
• Stakeholder Collaboration: Acting as a liaison between various teams including Sales, Finance, Engineering, and Revenue Operations to gather requirements, manage expectations, and ensure smooth execution of QTC initiatives.
• Technology Implementation and Integration: Overseeing the implementation, integration, and adoption of QTC solutions and related technologies.
• Roadmap Development: Defining and maintaining a product roadmap for QTC solutions, ensuring alignment with business objectives and growth strategies.
• Requirements Management: Translating business requirements into detailed specifications (e.g., user stories, process flows, acceptance criteria) for development teams.
• Analytics and Reporting: Defining and tracking key performance indicators (KPIs) related to QTC, such as quote acceptance rates, time-to-cash, and billing accuracy, and leveraging data to drive continuous improvement.
• Change Management: Leading and supporting change management efforts to ensure smooth adoption of new processes and tools across the organization. 

• Extensive Product Management Experience: 10+ years of experience as a Product Manager, preferably with direct ownership of QTC systems and workflows, and experience in an Agile development environment.
• QTC Expertise: Deep understanding of the entire Quote-to-Cash process, including sales, contract management, order management, billing, and revenue recognition.
• Technical Acumen: Strong understanding of the technology landscape related to QTC, including CRM systems like Salesforce, CPQ tools, and billing platforms.
• Business Analysis Skills: Demonstrated ability to gather and analyze business requirements, identify process gaps, and translate them into actionable specifications.
• Strategic Thinking: Ability to develop and execute a strategic vision for QTC products, balancing big-picture thinking with attention to detail.
• Strong Communication and Collaboration Skills: Excellent written and verbal communication skills, with the ability to effectively engage with both technical and non-technical stakeholders, influence decisions, and drive consensus.
• Data Analysis Skills: Proficiency in analyzing data using tools like Excel or SQL to identify trends, measure performance, and inform decision-making.
• Problem Solving & Decision Making: Proven track record of solving complex problems, navigating competing priorities, and making sound decisions based on data and insights.
• Agile Methodology Experience: Familiarity with Agile principles and practices, including backlog grooming, sprint planning, and retrospectives. 

• Bachelor's degree in Business, Computer Science, or a related field.
• Experience with  QTC platforms like Salesforce CPQ, Oracle CPQ, Zuora, or similar.
• Experience in a high-growth, enterprise software company.
• Knowledge of SOX compliance requirements
• Experience with process automation, Lean/Six Sigma, or similar methodologies