UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. This innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!

We're a Series B tech startup with 120+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.

We are only accepting applications from candidates living in the following States:

California, Washington, Oregon, Arizona, New Mexico, Colorado, Nevada, Utah, Texas, Idaho, Illinois, North Carolina, South Carolina, Maryland, Florida, & Hawaii

As UpKeep's first Head of People, you will be responsible for:

• People Operations
• Culture, Retention, & Employee Engagement
• Strategic HR Business Partnership
• Compensation, Benefits, & Total Rewards
• Talent Acquisition & Management

Reporting directly to UpKeep's Founder/CEO, you will:

• Build upon current programs/processes to develop and execute on a plan to scale our People team to continue to support UpKeep’s ambitious goals
• Oversee an HR Director, Recruiting Manager, and Workplace Experience Manager
• Be the authority on UpKeep’s culture with a pulse on how we can ensure our employees feel seen, valued and heard
• Define a framework for measuring the health of our culture that identifies and defines the sets of metrics we want to measure and manage against
• Identify areas of improvement and focus so that UpKeep is aligned with and authentic to our core values (Customers Over Revenue, Grit Over Prestige, Progress Over Perfection)
• Support continued implementation of our DEI strategy 
• Become a trusted partner to the leadership team on issues of org design, career pathing, performance management, and other strategic business decisions
• Implement a comprehensive competency framework and training roadmap that defines all levels of leadership in the business
• Scale our recruiting efforts to meet the need of a fast-growing startup’s hiring goals
• Partner with the leadership team and managers to scale our company-wide onboarding and build department specific onboarding that set up new hires for success
• Ensure UpKeep has an equitable compensation and benefits framework in place that supports our goal of having a world-class team, and work with managers to roll out consistent leveling and career trajectories across the company
• Work with leadership to support a post-COVID hybrid work model, with some team members fully remote and others utilizing our LA office

Employee Benefits:

Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. 

Company History & Product:

UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!

Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!

We've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate is discussions, webinars, podcasts, and courses.

Learn More!

www.onupkeep.com

www.onupkeep.com/careers

UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need accommodation due to disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.