Aspiration is in the business of fighting the climate crisis. We help people and businesses build sustainable impact into what they do every day by making it easy, automated, and powerful -- whether it is in the ways people spend and save their money or the ways businesses engage their customers and employees. The estimated cumulative climate impact of the Aspiration community thus far is the equivalent of taking every car in the state of Wyoming off the road for a year. Aspiration is a certified B Corporation and, in fact, has been named to the “Best for the World” list of the top five percent of highest scored certified B Corporations four years in a row. Aspiration has raised over $250M in funding to date and is growing quickly.

Action: We take initiative. We are doers, not bystanders.

Boldness: We don’t tinker, we transform.

Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star.

Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it.

Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday.

What You'll Do

• Design and facilitation of training and ongoing coaching for Team Leads and agents
• Coordination of virtual orientation and onboarding
• Collaborates with stakeholders to develop learning that meets the needs of the business
• Works with internal clients and Human Resources to identify training needs and achieve strategic business goals
• Develops and designs training documentation: participant guides, training manuals, course materials, leader guides, learning activities, and job aides to enhance the performance and development of employees 
• Participates in training needs analysis through various methods and assists assigned customers with the development of an appropriate performance-based action plan
• Participate in meetings with Team Leaders, Managers, Directors, Chairs and VPs to provide input regarding workflow and system enhancements to ensure the appropriate level of service is available to Operations
• Leverages various learning tools to create virtual and blended learning solutions that include web-based training, online learning activities, online testing and certification, and classroom-based program
• Designs and develops performance improvement solutions, including instructional strategies, training content, job aids, and assessment items using sound instructional design principles
• Conducts task, audience, environment, and content analysis
• Develops e-learning programs, coaching models, e-learning storyboards and content
• Works with L&D Leader to develop and track metrics that evaluate training effectiveness, transfer-of-training evaluations, and return on investment calculations, applying Kirkpatrick or equivalent methods
• Develops supporting materials for training events, including but not limited to marketing materials, employee/learner communications, and job aids
• Stays current with best-practice and emergent technologies in the learning industry
• Displays proficiency with Google G Suite
• Performs duties specific to the L&D Specialist-Knowledge Management, or the L&D Specialist-Quality Assurance roles as necessary due to demand or required coverage

What You'll Bring

• 3+ years of experience providing instruction to a group of people 
• 1+ years of related experience in a financial institution with demonstrated professionalism, growth, and trustworthiness
• Familiarity with different teaching methods and materials
• A functional understanding of banking and investment products
• Strong written and verbal communication skills
• Demonstrated attention to detail
• Entrepreneurial - you do what it takes to achieve our goals, without having someone telling you what to do
• Curiosity – when your work is finished, you are driven to enrich yourself and your team by learning and applying new things
• Strong proficiency with personal computers and business productivity software
• Passion for user experience, customer service, and social good

What You'll Get

• Making an impact for a company with a mission of transforming the financial industry and the lives of millions
• Competitive salary and equity incentives
• Robust healthcare plans, 401K and unlimited vacation time
• Diverse & inclusive culture




Aspiration is proud to be an ESG company. We are an equal opportunity workplace and an affirmative action employer. Diversity at Aspiration is not just compliance driven. Diversity is our compass to drive equitable practices; to celebrate individuality; and to foster the uniqueness within each of us that makes our products, services, and culture better than most. Yes, we are proud to be a DEI company and we encourage everyone, inside and outside of Aspiration, to show up as you are and as you want to be, every day.