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Resource Capacity Manager

| Greater LA Area
We’re BCG Digital Ventures. Welcome.
We are an ever-growing global team of the world’s most remarkable entrepreneurs, designers, engineers, venture architects, product experts and investors. Our ventures create a strategic advantage for the most important global companies.
This is BCG Digital Ventures. Adventure awaits you…
Introducing our Venture Operations Team.
Are you up for the adventure of a lifetime? Our Venture Operations Team is how we redefine what’s possible. It’s where organizational insight aligns with operational excellence to keep our business thriving and producing imaginative ventures that have to be seen to be believed.
From human resources and information technology to marketing and operations management, the Venture Operations Team is the internal force that drives us forward, enabling us to expand the limits of human expectation with our compelling products, services and ventures.
Together, these one-of-a-kind problem-solvers direct our inner corporate structures with incomparable precision, profound analytic foresight and a deep commitment to world-class business services.
POSITION SUMMARY:
As the US Resource Capacity Manager you will oversee capacity planning, monitoring and allocation for DV’s North America region, ensuring that our ventures are staffed with the right resources from different cohorts (business, product, design, engineering, growth and more), balancing needs across ventures. This person will manage the demand and supply of resources that have to be staffed to different ventures across a variety of product architypes.
 
The Resource Capacity Manager will work closely with the operations planning & sales cadence process to translate the demand in terms of resource needs and co-ordinate with cohort leaders to map to internal FTE supply pools and supply pools from our strategic vendor partners.
 
You will be responsible for leading a team of 3 resource and vendor management experts in ensuring that the DV ventures have the resources they need to build high quality digital products and businesses. Lastly, you will be part of a global network of resource management experts and will help to shape our resource management operations.
 

Capacity planning:

  • Create visibility of staffing pipeline by engaging with senior leadership on upcoming/existing projects and staffing requirements, forecasting potential resource gaps
  • Provide regular capacity updates at (bi)weekly Operating Committee meetings providing insight into resource availability, resource gaps, allocation issues , maximize regional billability, and number of ventures we are able to plan for
  • Develop and maintain various resource management tools and capacity forecast models (together with the Finance team), adding new projects, staff allocations and forecasting short-term and long resource needs by function
  • Conduct regular check-ins with cohort leads along with capacity lead and coordinators on your team to review allocation, utilization, performance considerations, staffing matters, etc.
  • Develop proposals to enhance resource management operations, resource allocation and overall forecasting/capacity planning capability

Resource allocation and deployment:

  • Lead US Operations team in making day to day staffing decisions including ventures, support for proposals, sales development, usage of external resources
  • Maintain real-time visibility of resource availability and capacity outlook working closely with Cohorts
  • Work with senior leadership, resources and venture leadership to resolve more complex staffing challenges and conflicts
  • Work with global DV centers and broader BCG staffing organization to facilitate cross-office staffing
  • Maintain constant communication with Finance team to monitor utilization, venture status, and staffing approvals
  • Ensure overall adherence to DV’s central Staffing Principles as well as provide thought leadership on what these principles should be
  • First point of contact for DV’s current Staffing system (currently Retain International)

Vendor Management:

  • Ensure the use of vendors fits within the overall capacity strategy
  • Oversee the vendor lifecycle management function, strategy and relationships, whilst enabling the vendor management associate to source, select and monitor performance of vendors
  • Maintain real-time forecast of DV’s vendor needs in the context of the broader capacity forecast

Required Experience:

  • Minimum 8+ years’ work experience in a resource management role required
  • Capacity planning experience required in a professional services based organization
  • Bachelor degree strongly preferred, or equivalent number of additional years of relevant work experience
  • Prior to line management experience is a plus, but not required 
  • Experience working with vendors to provide contingent resources is a plus
  • Experience with working in dynamic tech / design / professional services environment preferred
  • High proficiency in working with MS office (Excel, PowerPoint, Word)

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

We sit at the center of the El Segundo/Manhattan Beach tech community, walking distance to dozens of eateries and less than 2 miles from the beach.

An Insider's view of BCG Digital Ventures

What’s the vibe like in the office?

The Center is an interesting mix of east-coast grit and west-coast chill. There’s always something new to explore and learn, as most DVers have a wealth of business and life experience. Lunches (and occasional late night dinners) are eaten family style and the people are supportive, which helps us all keep calm during high-stress situations.

Lydia

Strategic Designer

What does your typical day look like?

One week I am flying to a far flung city to understand big customer and market frictions, the next week we are ideating on how we solve these challenges. By far, some of the most interesting and fast paced work I have ever been part of.

Louis

Senior Venture Architect

How has your career grown since starting at the company?

I came to DV from an event background and was hesitant to take a job as an Executive Assistant – I had never been an assistant before and didn't know the ropes. Over time, I was encouraged by my line manager and others to take on new challenges and my responsibilities grew to managing all center events, furthering the DV vision alongside Joe Takai.

Lisa

Center Project Associate

How do you make yourself accessible to the rest of the team?

I maintain multiple (8+) mentor relationships across functional groups and at all levels of seniority. This enables me to have 1 on 1 conversations biweekly or monthly where I can listen to questions, concerns, and aspirations, and also share my vision or objectives.

Hans

Partner

How does the company support your career growth?

Long-term career success is determinant on you making a name for yourself-- not only at DV on the project you're on, but longer term in the industry. I always try to find ways for my team to develop their personal brands and show them off as experts. Our employees' personal growth, visibility and brand is just as important as our ventures.

Tony

Product Director

What are BCG Digital Ventures Perks + Benefits

BCG Digital Ventures Benefits Overview

Employee well-being = Priority #1

Nothing matters more to us than the success and well-being of our employees. That is why we pair our comprehensive and competitive benefit options with a broad range of localized incentives and advantages that come with life at DV.

We’re focused on creating tools and resources that will help you live a healthy and balanced life, and our generous regional benefits encourage you to spend time with the people and hobbies that inspire you the most.

We want you to plan your life’s journey with us and engage in creative learning opportunities at global scale. Venture with us today, and you’ll enjoy all of the benefits DV has to offer.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to a traditional 401(K) offering, BCG Digital Ventures offers a Profit Sharing Retirement Fund, which contributes an additional 7% of your base salary to a retirement fund on your behalf.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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