Learning & Development Manager

| Hybrid
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Foursquare is the leading independent location technology company, powered by our deep understanding of how people move throughout the world. Our solutions help businesses make smarter decisions, developers create more engaging experiences, and brands build more effective marketing strategies.

Foursquare’s platform includes Attribution, Audience, Proximity, Places, Pilgrim SDK and Visits. As the industry’s first and only accredited company for location data from the Media Rating Council (MRC), this foundation powers all our solutions — those that exist today and those we have yet to build. Over 14 billion consumer-verified place visit confirmations help us keep our map and models fresh and up-to-date, building a phone’s-eye-view of the world with 105 million unique places of interest worldwide.

About the role:

At Foursquare we believe that our people are at the center of everything we do, and hold the keys to the company’s success. As our Learning & Development Manager, you will help shape how our team grows and develops their skills and advance their careers across the organization. 

Responsibilities of the role:

  • Research, develop, design, manage, and execute all learning initiatives
  • Work in partnership with DEI, Organizational Development, HR Business Partners and leaders to ensure our techniques and content are effective, timely and relevant to each audience
  • Develop a well rounded toolbox of materials including eLearning, facilitation materials, participant guides, worksheets, and video, in alignment with company brand and design standards.
  • Evaluate and implement learning via third party vendors when appropriate
  • Help to revamp our company-wide onboarding program and continue to iterate on them so employees have a best in class experience
  • Partner with functional leaders to cultivate department-specific onboarding and continuous learning programs
  • Partner with Marketing on internal events helping with effective learning techniques and agendas
  • Utilize survey data and additional feedback loops to drive engagement through learning programs, from development to implementation, working cross-functionally to ensure a successful rollout and follow through of efforts
  • Identify metrics to track success of learning and development initiatives 
  • Find new ways to share information across individuals, teams and offices.
  • Create annual budgets for learning and development efforts, and manage to those budgets throughout the year

Qualifications:

  • 5 years experience in a similar role or similar working experience at a tech organization
  • Passionate about human-centred training and strong desire to build and scale high-impact learning experiences and programs
  • Highly motivated, productive, and an independent developer in a fast-paced/startup or hyper growth environment.
  • Excellent communication skills, including active listening, synthesis, and the ability to clearly communicate ideas throughout the program development process   
  • Strong writing skills, including the ability to correspond professionally and clearly with a wide variety of internal stakeholders   
  • Facilitation skills, including a comfort level of presenting in front of a large number of people virtually and in-person, effectively disseminating content, creative use of learning activities, and the ability guide group conversations 
  • Always researching and aware of current trends in L&D to keep us in the forefront of training and development
  • Ability to work cross-functionally including all HR functions, leaders and managers to gain insight into learning and development needs
  • Uses data collection and analysis to drive action plans
  • Bachelor's Degree, Masters Degree strongly preferred in related field

Perks and benefits:

  • Learning and development programs from ICs to managers
  • Individual, professional coaching for all full-time employees
  • Flexible time off - rest and recharge when you need it!
  • Comprehensive and competitive health, vision, dental, life insurance
  • 401(k) with company match
  • Home office setup: you get all necessary hardware and internet reimbursement 
  • Family planning programs via Carrot and Maven
  • Employee Resource Groups to help you stay connected

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.

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Location

Modern business complex located right next to the Westfield Century City mall, which offers premiere shopping, dining, and entertainment options.

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